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Top up credit

Sfish
Visitor

Hi there I have £6.50 credit on my phone is there anyway of getting a refund as I’ve already paid for my monthly subscription 

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @Sfish 

You'll need to speak to EE CS on 150.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
XRaySpeX
EE Community Star
EE Community Star

PAYG credit is not generally refundable nor transferable, but it's worth calling CS to see if it can be done in your case.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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