I switched to EE a month ago, but I have been unable to register my new card or top up my account using the credit already on my account.
I have tried both the EE app and the website, but neither works. I managed to add credit to my account by calling 150, but when I try to purchase a plan over the phone, the transaction fails and I cannot complete the purchase.
I have been experiencing these problems for some time and would like to investigate and resolve the issue so I can register my card and use my existing credit to purchase an data plan
