If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Charged 40p for a 28 sec mobile to mobile phone call on pay as you go when account was in credit? Would like to know why not happy!!
How do I see my payg statement
My £20 plan was due to end today, I have topped up £20 as I always do, on my account it shows in transaction history I have topped up and in my account it has been taken out but my plan has not renewed. I had to buy an extra £5 data bundle so I can u...
I have credit in my account and for some reason it hasn't renewed and is just telling me I have the 20 on my account
I MAKE make a chargeable action like I RECHARGE IT AGAIN BUT TILL NOW I DID NOT RECIEVED MY RECHARGE ALSO MY SIM IS NOT ACTIVATED TILL NOW. [Mod edit: Title added]
I have a pay as you go sim added to my account for my daughters phone. For some reason I can top it up, but when I try to set up a plan it just loops back. I get to the choose a plan page hit the one I want, confirm, then it just loops back to the ac...
Good evening. I'm on PAYG and decided to change my plan. I have an 8GB plan currently and chose the 14GB for £10. Now I see on the app that I chose a 2GB data for £10, a plan that didn't exist on subscription plan choices. I cannot cancel that plan b...
so I topped up through a voucher last week and I’d gotten the message,the money came out my bank and yet the top up hasn’t gone on I check my balance and it still says £0.60 what do I do?
