If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I recently bought SIM-Free PAYG phone to use as a second phone. At the same time I bought an EE SIM card as my main phone is EE and I am happy with the coverage. I went online to add credit to the phone on Thursday 30/7 and paid £10 using a credit ca...
i topped up my phone with a £10 pay as you go pack as i usually do every month and i have topped it up this morning but it doesn't seem to have gone on right as for example i have 0 minutes, only 11.1gb of data which is my free boost and unlimited te...
hi I'm george new to ee ive topup today my calls are still barred and i have allowance but when i go in the app it says i have 10 pound and when i pressthe confirm to pay with credit for a 10 pound plan it says can t pay so im confused can you please...
Hi I would like to remove my spend cap so I can use my phone credit
How do I top up my 4g mini wifi router? It's run out so can't go through wifi option. I've tried the top up card it came with it doesn't work. I don't have a phone number or account number to enter. I am getting nowhere!!
Data runs through so quickly paying for a top up NEALRY every week
Hi, I have tried to pay my final bill, but unfortunately the system is not letting me, and when I finally did it, the money gone to top up not to my final bill [Mod edit: add title]
My £5 plan used to renew automatically as long as I had enough credit. Since I went on holiday in March, it stopped renewing automatically even when I had enough credit, so I would do it manually. I received a message in July, as usual, saying my £5 ...
I received a message on my second phone I didn’t even realise and they said they was cancelling my number as I haven’t topped up in 160 days I’ve only just seen it but it’s too late anything I can do
I ordered 2 SIM cards 1 for my son and one for me, one after the other.His arrived a day later, i have heard nothing about mine?Any ideas. i have paid for it
