If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I tried to make a call but it says I don’t have enough credit but when I check my balance it says £12.00 in credit?
Hi ,I've not long transfered my number from EE to giffgaff and I've received a text from a number (07955 306208) mentioning that ive got a final bill. Went on the website and logged in to see the final bill, clicked on the final bill and keeps poppin...
My stepmother (80) has had a EE PAYG SIM for as 6 or 7 yrs. She only uses the SIM a a backup to call for help when out driving, or in the event of a power cut. She believes she was in credit by 10-15£.She found she was unable to make any calls for th...
Hi everyone,I'm hoping someone can help or has experienced the same issue.I topped up £5 because I wanted to buy my £5 data pack, but after adding the credit, the data pack was never applied to my account. The £5 credit was added successfully, but I ...
How can I get a replacement sim but keep the same number for a stolen mobile phone?
Hello, I have an existing pay as you go account. Earlier today I purchased a new pay as you go SIM.I have activated the number in a different handset and added credit and everything is working fine.I logged into my account and went through the “link...
I’ve been trying to change my payment method for my EE data to a capital one credit card. I input all my back details then press save my card. And it takes me to this screen and crashes. Nothing loads and it doesn’t get added to my EE account. Ive t...
I spoke to EE before my contract term ended and chose to go with pay as you go to keep my phone number without signing up to a new contract as I now live in Australia. I then bought a new phone out here but it wouldn’t let me transfer my eSIM, my EE ...
I’m trying to register my pay as you go phone on WhatsApp and I have put my pay you go SIM card into my iPhone 16e and tried to get a verification code to register my number with WhatsApp with no luck tried to get a phone call for a verification code...
New phone uses nano SIM and old phone uses micro SIM so ordered a replacement online. EE confirmed they would send one out but next evening got a text telling me they were unable to complete request. I phoned 150 for more info and arranged a tech ca...
