We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
For the past few days, I’ve been unable to top up my phone. For some reason it’s telling me to link my product id by asking for my number and I’ve done that but then it says “error try again”. Anyone know how to fix this?
Reducing usage and monthly payment.I have a £15 subscription plan renewing every 30-days, but now living abroad so want to either reduce this down to the lowest amount as possible if possible to nil. How do I do this on my account.
I am in the process of switching to a new mobile network. I have some remaining credit on my pay as you go EE account. Is it possible to have this refunded to me.
Hi Please Can i get a PAC code the agent told me he cant provide me this because im a pay as you go customer but everywhere online says this is untrue
Hi everyone, I just bought EE’s £5 subscription pack on PAYG. When I was selecting it in the app, it clearly showed 6.2GB data, 250 mins, and 500 texts. After I paid (with the 10% discount for card payment, so I was charged £4.50), my account is now ...
I need to do auto top, I am trying to do from EE app, but my account is cancelled, I need to talk to an agent.
How do I change my pay as you go sim to a pay monthly online? I'm spending 60/80 pounds monthly to retop My data up as we can't get WiFi where we live and I can get unlimited for 24 pounds
Hi, my number has been ported to EE and I have a Pay As You Go plan. I already paid £13.50, but I still can’t make calls or use data. It says “no account/credit”. Can you please check and activate my plan so I don’t have to pay again?
I can't complete to add my card !
