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A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2895 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 5399 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 16006 Views
  • 0 replies
  • 6 Helpful

Resolved! New to EE

Hi everyone I am new to EE but I think it's not working properly today ... I just joined this evening..help me to find out best pack for data and calls

Resolved! £5.00 everything pack?

I used to be on the £5.oo everything pack which was perfect for me but it got cancelled when I had a problem with my debit card. I now have a new card but can't get back on the same pack despite having text message saying this is still available. Whe...

Angela2 by • Investigator
  • 327 Views
  • 1 replies
  • 1 Helpful

Resolved! PAYG Credit and Service Access

Hi there, I am just wondering is it possible to use payg and put money through as much as I can or I have to choose a subscription plan ? I still have £5 but I cant make a call or receive any sms. Would be great if u assist me. Thank u   [Mod Edit - ...

Eddie313 by • Valued Contributor
  • 792 Views
  • 11 replies
  • 2 Helpful

Resolved! Didn't receive text on number

Hi I have ee phone number and I didn't top-up from last 4 months then I didn't receive any text on number like verification code and I want to top-up now but they show some error 

Shah_2 by • Visitor
  • 335 Views
  • 2 replies
  • 3 Helpful

Resolved! PAYG reactivate

I haven’t used use my sim since Oct 2023. I try to reactive the sim when I need to receive text message from HMRC. I topped up my sim but I can’t use the credit to buy any plan. How can I reactivate? Cheers

Bee1967 by • Visitor
  • 2789 Views
  • 4 replies
  • 0 Helpful

New PAYG Sim not working

Bought a new sim from a shop popped it into my phone and the mobile number was showing but could not get onto the app - tried to register but no passcodes. Went online and topped up with £5 just in case it never works but still nothing - app says to ...

DrBobF by • Explorer
  • 360 Views
  • 4 replies
  • 2 Helpful

Resolved! EE prepaid sim topup or buy another?

Hi everone, I bought a prepaid data sim last year and it worked out much better than a monthly payment plan for me as I only use it in my mobile router for my caravan. It's time again to venture out but I need to know if it would be better for me to ...

Steve1737 by • Investigator
  • 510 Views
  • 2 replies
  • 5 Helpful
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