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Non-UK card setup worked for 2 numbers but not for 3rd number (same account)

AlexV12
Visitor

I’m trying to set up the PAYG Direct Card Payment/Saver Plan to get the 10% discount. My card has a non-UK billing address. Your payment form allows me to select the non-UK, but the postcode field is still validating as a UK postcode, and on the following screen the country sometimes resets to United Kingdom. The same card has already worked on two other EE PAYG numbers. Can you set up the Direct Card Payment manually or escalate this to the payments team? Thanks.

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

This public user discussion forum can have no access to your specific account. You need to raise this with CS to set up your non-UK card manually..

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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