21-08-2026 10:53 AM
I’m trying to set up the PAYG Direct Card Payment/Saver Plan to get the 10% discount. My card has a non-UK billing address. Your payment form allows me to select the non-UK, but the postcode field is still validating as a UK postcode, and on the following screen the country sometimes resets to United Kingdom. The same card has already worked on two other EE PAYG numbers. Can you set up the Direct Card Payment manually or escalate this to the payments team? Thanks.
21-08-2026 12:31 PM
This public user discussion forum can have no access to your specific account. You need to raise this with CS to set up your non-UK card manually..