Pay as you go

Resolved! I've topped up a what I think is a de-activated phone but it remains de-activate

I have a PAYG phone which is just used for my disabled Sister. This is to control excessive calls to my daily  pay monthly EE phone. It is mostly used to receive calls. I think due to lack of chargeable calling it may have gone into de-activated mode...

Resolved! Do I still have £10 credit for texts and calls after the 30day data runs out?

I have searched and searched for an answer to this very simple question. There is nowhere I can find in any of the various pdfs, queries etc after 1 hour of searching. I just want to know if I still have credit for sending texts or making calls after...

Resolved! Insurance

Hi, anyone know if I can add insurance to a pay as you go phone after purchase? If so, how long do I have? Purchased 9th Dec from EE shop, I have the receipt. Also, what's the month payments like? Thanks.

Resolved! looking for a Esim on pay as you go

Hi All, I have been passed about and been offered a Esim on pay as you go! is this possible. I applied for a sim deal on pay monthly and got declined but was then promised that I can get a pay as you go SIM card and then call 150 to change this to a ...

Resolved! Cancel pack renewal not working

I had a £10 pack on auto-renewal and wanted to cancel that so it didn’t renew automatically.  So I sent the Stop Pack message to 150 and got confirmation back.But I am still getting messages - weeks later- saying the pack is still available and I jus...

Resolved! Cant buy Minutes AddOn with Credit

I have a PAYG sim, and have added £10 credit to it about 2 hours ago.Under "Manage" > "Bills & Payments", the £10 credit shows up, but under the section "Your Allowances", it says I have 0mb data left of 0MB, 0 minutes left of 0, and 0 texts left of ...

Resolved! Number not working

07********* not working says Register failed. Still got £17.05 credit ! [Mod edit - Please do not post personal information in the community]

Resolved! Cancel pack

Please opt out my pack today because I left the UK and it is supposed to diduct charge from my account 

Resolved! Start pack early

My pack is due to renew on the 6th of feb. My data has run out so I topped up. Can my pack be started from now? 

Resolved! why is there no other option too top up other than direct debit or voucher