Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 898 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 1272 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 25320 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 13581 Views
  • 0 replies
  • 6 Helpful

Resolved! Re: Subscription payment 10£ as you go

Hi,I'm in the same situation and just realized it today. I've been charged both the recurring card payment (£9) and the auto card payment pack (£9) for over three months (£18 per month). I have now cancelled the recurring payments as instructed, but ...

Resolved! should a prepaid card must be cancelled?

 I bought this SIM card at an airport convenience store. It has been a long time since then. When I left the UK, I didn’t cancel or deactivate it. I thought it was a prepaid SIM card. I want to know whether it could have incurred any charges. I can n...

IMG_0670.jpeg
SymonYo by Explorer
  • 332 Views
  • 4 replies
  • 4 Helpful

Problem with Subscription Pack

Good day. First of all, I don't know if I've posted in the correct category. I have a problem with my subscription package. I have less than 1GB left on my previous package, so I activated another one (125GB for £30). The problem is that despite rece...

1000011807.jpg 1000011808.jpg
alzalam by Explorer
  • 288 Views
  • 3 replies
  • 3 Helpful

Resolved! Call history

I need my call  history of June . Them are not saved in phone logs.How to get it? 

Resolved! Wifi Calling on PAYG

Hi.Can't get wifi calling to work on my payg sim. Short story is, I used to have an ee contract but got a works phone, so swapped to ee payg to keep access to ee etc. on my personal mobile. Wifi calling used to work on contract, but not now I'm on pa...

Resolved! credt

I have £6.60 credit, Can I move it  to my Data Plan pack

Cat631 by Visitor
  • 227 Views
  • 2 replies
  • 3 Helpful

Resolved! Can't recieve calls or texts on new number

I got a new pay as you go sim, but I can't recieve texts or calls. I was able to recieve texts from someone I texted on the new sim but before texting that number it failed to send messages to my number. I can't recieve OTPs either through text or ca...

RMA1 by Investigator
  • 379 Views
  • 8 replies
  • 8 Helpful