PAYG - Lost my SIM / there is still credit / Can I get another SIM w same number

[foocindy]

Hello,

I lost the SIM card (phonenumber#1) for my (spare) second phone. I checked the myEE web account there is a teeny weeny credit. I know the phone number - will EE be able to send me another SIM for the same phone number?

If that is not possible, I wonder if I get a new SIM, new phone number, will they be able to transfer my credit from phonenumber#1 to the new phone number.

Thanks

-cindy

[bristolian · Accepted solution]

Contact EE CS to report the affected SIM lost. They can issue a replacement SIM with the same number.

https://ee.co.uk/help/mobile/fix-problem/my-device-has-been-lost-or-stolen