We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I am trying to add a new card for monthly card payments. I enter all my details, but when it tries additional payer authentication the website fails and returned an error to say the content is blocked. I've tried multiple browsers and multiple machin...
I recently switched my EE number to a pay as you go plan in August 2025, as I am travelling another country and getting an E-SIM for that country, but also wanted to keep my UK number. I have a dual sim in my phone currently with my Canadian E-SIM an...
I am trying to confirm if wifi calling is an option on pay as you go many thanks
Hi allLast week I ordered a pay as you go sim card for which I paid £9 for 500 minutes and texts, Data Rollover, 30 Days. No contract, 8GB after 6 months. I also provided my PAC number during the checkout order for the SIM card to switch my current p...
evening all.i just recently bought an EE sim and put £15 credit onto my account as i wanted to buy a plan.i purchased the plan with credit and at the time it showed it was successful but on my account (web and app) it showed that i have no active pla...
Hi, is the £15 pack 25gb or 40gb? Is this outdated/false information? I click on 40gb pack and it says I’m getting 25gb, is there some 15gb bonus? Thanks
I purchased a pay as you go pack but the data ran out so decided to purchase a pack with more data but now I’m stuck with the current pack till it runs out how can I cancel it now
I work remotely and I have previously had an EE pay as you go sim to ‘power’ a router, which for the past few months I have not needed as I have been able to get an internet connection via our Vodaphone package. However for some reason the Vodaphone ...
For the past few days, I’ve been unable to top up my phone. For some reason it’s telling me to link my product id by asking for my number and I’ve done that but then it says “error try again”. Anyone know how to fix this?
Reducing usage and monthly payment.I have a £15 subscription plan renewing every 30-days, but now living abroad so want to either reduce this down to the lowest amount as possible if possible to nil. How do I do this on my account.
