If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I was given 191 as a phone number for pay as you go payment queries. I called the number and it says I had dialled an incorrect number. This number was given to me by an EE staff from their VESTA payment department. Does anyone know the correct numbe...
My girlfriends number has also been removed without prior notification. Even though it is used mainly as an emergency contact she has used it occasionally in line with your hibernation rules and it still has ample credit .It is very concerning as sh...
I’m changing PAYG packages (one EE to another). Will I automatically keep my phone number?
Can someone help me how I can claim back an old number as I am logged out of many of my social media accounts as I cannot confirm myself anymore as it sends it to this number that I do not have any longer! Please help.
I’m currently in a £10 30 day plan where it gives me 2.0GB of data but it’s boosted with 16.0GB each month from accruing boosts over the years. See below pic: However, I’ve seen there’s a 30 day plan available where you get 20.0GB data as standard. I...
I am abroad and my network is disconnected as I have made any calls in the last few months. How can i re-activate, I topped up a credit but still is the same
Hello all,I have seen similar topics on this but nothing recent and / or specific.I have been in touch with the customer care via the chat function regarding a PAYG number belonging to an elderly relative. Long story short it's now been deactivated t...
I've just ordered a new pay-as-you-go SIM card for a phone that was given to me by my son. I've inserted the card into the phone and it appears to work perfectly, inasmuch as the phone can receive calls. As it stands, that's all I need it to ...
Hello,I lost the SIM card (phonenumber#1) for my (spare) second phone. I checked the myEE web account there is a teeny weeny credit. I know the phone number - will EE be able to send me another SIM for the same phone number?If that is not possible, I...
It says that I have 6 free data boosts to collect. How do I collect my free data boosts.
