Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 21502 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12367 Views
  • 0 replies
  • 6 Helpful

How to subscribe for unlimited data,

I am currently new to EE and I’m using a £10 pack pay as you go sim. Please I need to know how I can subscribe for monthly unlimited data, calls and texts on my Sim. I use data a lot so an unlimited plan is what I need 

Keziah20 by Explorer
  • 147 Views
  • 2 replies
  • 0 Helpful

what is credit

what is credit and how do i checked whats its been used for. yesterday i received a text saying i have no credit so i put £15 on my credit yesterday but today i checked on my acc it says i have 0  credit 

Resolved! my pay as you go sim card showing no service

I bought a pay-as-you-go SIM card and used it for some time before traveling abroad to work in South Sudan. I haven't used the SIM for more than 12 months now. When I inserted it back into my phone, it showed 'No Service.' I tried recharging it with ...

Resolved! Iphone Payment Option

 I have a £30 subscription Pack with £18 credit i tried using mobile phone payment method on an in app purchase can someone help i also have a sim card where i top up using paypoint vouchers

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IlLeonII by Visitor
  • 148 Views
  • 2 replies
  • 0 Helpful

Resolved! Pay as you go replacement sim

Hello my partners mum has lost her phone with her current pay as you go sim but needs this number to access’s all her important documents is there anyway I can get her sim back with the same number to access all her things needed 

EE

Hello, topped up today with the 15£ pack which includes unlimited minutes texts and 25gb of data. I Cant use data all of a sudden and any phone call i go to make days I do not have enough credit to make this call. I’ve already messaged balance to 150...

JamieF19 by Visitor
  • 154 Views
  • 2 replies
  • 1 Helpful

Some error occured, when trying to top up

My contract ended today so I want to switch to pay as you goBut everytime I try to top up on the site it says some error occured when I enter my number And when I try to call 150 the line hangs up like all numbers do which is weird as I know I have n...

Resolved! Top up voucher

Hi I have a top voucher and when I call or text 150 its says I dont have the credit to call or text it so how do I top up with a voucher?

Amymason by Visitor
  • 156 Views
  • 1 replies
  • 2 Helpful