If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
I have a phone it was on contract but now cancelled. I was told I could put data on it by top up either online or voucher. I did it online but no data even though it took my payment? Am I missing something?
I received a Text from ee offering me £5 free credit if I accepted, which I did and received a further Text saying that the offer had been added to my account and that I had 7 days to top-up with a minimum of £5 which I did and subsequently received ...
Why have my Free boosts been stopped. I have not channed between packs and according to EE terms I can't understand why.
I topped up my phone yesterday so it would automatically renew as usual, however, for some reason, it is not working and has not renewed. Why? My account is asking me to top up even though my account shows that I have credit. Why didn't the automatic...
Bought a £15 sim online and received through post. Been waiting 2 days now since activating and linking to an account but still no credit recieved. AL to 150 says I have £0.00 credit.just wondering when the credit will be applied to the phone number....
When I get to the 'Pay for Pack' stage, under 'Additional payer authentication required to complete your payment', There is a note saying content blocked, and I therefore cannot proceed to pay. My Adblocker is disabled. This has been an ongoing issu...
Hi I online £20 balance son card but no come in my sim please refund me
I've got a friend to bring a SIM & E-Voucher out to Spain for me to use in my phone. I've set up the phone but can't find any way of uploading the E Voucher credit. The website says to phone the Voucher Code to 360 but that doesn't work, the App does...
I cannot send text messages from outside the UK, but I can receive them.
Hello, how do i remove my cards details from MyEE? Its very complicated to find relevant menu field.
