We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I am a Pay As You Go customer and I'm looking into the various top-up methods.Could you please confirm whether Pay As You Go accounts can be topped up using the 'Pay by bank transfer' option, which is available for mobile bill payments?If this method...
I have ordered the saver sim (30 day renewal pack) twice, the first time they cancelled it on my behalf as it didn’t arrive for 10 days, this time it’s taken the money. I got a confirmation screen but no email? I also can’t track the sim, it is an in...
Hi, I ordered a pay as you go SIM card with 20GB data, received it today and it says 8GB data can you help me pls. Thank you.
When does the spend cap get reset at the start off every month or when my add on is due?
Hello,I accidentally turned off auto-renew on my £20 Pay As You Go pack which originally came with the 100GB promotional bonus.My pack is still active until the day after tomorrow.Could you please reactivate auto-renew for the same £20 pack and make ...
Hey everyone! So I’m currently on the £15 EE subscription pack (25 GB + 50 GB bonus data) and it expires on 27 October.I’ve barely used any of it because I’ve got Wi-Fi basically everywhere at uni, so I decided to stop my £15 pack from auto-renewing ...
I would need an invoice with my number and name on it.
I have a balance in my account, but my plan wasn't renewed. Can anyone help me? What should I do?
Hi, I ported my number from Three to EE recently.I can send and receive normal SMS, but iMessage and FaceTime activation keep failing.Could you please refresh my SMS routing and IMSI mapping?
