If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I need more data, so want to get a different pay monthly plan than the one I currently have. The website was down yesterday, so my current one auto-renewed. If I just buy the new one, presumably I will have paid for both for this month. I can't see a...
I recently tried to save my card on the EE app and every time I write my card details and press save it directs me to another page and shows a page saying "This content is blocked. Contact the site owner to fix the issue." Is there any other way I ca...
Hi I topped up my phone online last night buying a £15 package and it took my money but didn't give put the package on my sim or give me any credit
Hi. I recently bought a £15 Pay As You Go sim card along with a new phone from Argos. When I put the card in I get the SMS confirming that I have the plan but it does not start when I text or call anybody. Which is what the message is telling me to.
Hi everyone,I need some guidance regarding two issues with a new Pay As You Go SIM ordered online:Pre-loaded Pack Not Activating (Catch-22):I ordered the £10 PAYG Multi SIM pack online (20GB, 500 mins, unlimited texts). The SIM arrived, and an SMS fr...
Dear EE I hope you can reply to this or at least allow us to email you or the webmaster! since yesterday trying to update my payments details since my card is no longer valid after 17/10 and it keeps saying service not available and even if continuin...
Hi, I am currently living in Grenada. I successfully texted STOP PACK to 150, and I received an official text confirmation today (30 Sept) confirming my plan is cancelled. However I noticed my original topup has already been drained down by a previo...
I topped up yesterday and it never came on my account,
