If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi, I have tried to pay my final bill, but unfortunately the system is not letting me, and when I finally did it, the money gone to top up not to my final bill [Mod edit: add title]
My £5 plan used to renew automatically as long as I had enough credit. Since I went on holiday in March, it stopped renewing automatically even when I had enough credit, so I would do it manually. I received a message in July, as usual, saying my £5 ...
I received a message on my second phone I didn’t even realise and they said they was cancelling my number as I haven’t topped up in 160 days I’ve only just seen it but it’s too late anything I can do
I ordered 2 SIM cards 1 for my son and one for me, one after the other.His arrived a day later, i have heard nothing about mine?Any ideas. i have paid for it
It's been 8 hours since I paid for the pay as you go sim order, and upon completion of payment via PayPal, the EE order just went blank.and went back to the first step of the order (with the item still in the basket). And yet, payment was taken.How l...
HiI got a PAYG SIM to test whether whether signal is sufficient in this area. Enabled the SIM, made a call and it tells me I have no data or phone, despite it being the £10 20gb plan. Tried to call 150 but impossible to find how to talk to someone. A...
I tried to make a call but it says I don’t have enough credit but when I check my balance it says £12.00 in credit?
Hi ,I've not long transfered my number from EE to giffgaff and I've received a text from a number (07955 306208) mentioning that ive got a final bill. Went on the website and logged in to see the final bill, clicked on the final bill and keeps poppin...
My stepmother (80) has had a EE PAYG SIM for as 6 or 7 yrs. She only uses the SIM a a backup to call for help when out driving, or in the event of a power cut. She believes she was in credit by 10-15£.She found she was unable to make any calls for th...
Hi everyone,I'm hoping someone can help or has experienced the same issue.I topped up £5 because I wanted to buy my £5 data pack, but after adding the credit, the data pack was never applied to my account. The £5 credit was added successfully, but I ...
