If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi, I have read on other conversations that you can get a refund on unspent PayG funds after requesting a PAC code and switching to a new provider, but after calling 150 and asking for details on refunds they said it was not possible to refund.I was ...
Hello, I'm an EE pay as you go customer, currently in the United States. I recently topped up £10 intending it to stay as credit, but it was used to buy a 30-day plan instead. Getting help with this has been very difficult. Live chat isn't available ...
Hi, not sure if this is the right place for this but I use a PAYG SIM card with a monthly plan - unlimited calls & texts and either 20 or 25gb of data which rolls over to next month if I top up within seven days - it had ran out so like usual I toppe...
Hello. Is a closed ee sim recoverable? I need to get a code sent to my ee number but haven't been receiving any since moving out of the UK, and in need of help!! P.s i left in Jan this year and my sim was working till May.
how to keep my existing number as pay as you go. My contract finished today. and I'd like to keep my number, as pay as you go. [Mod edit: Mobile number removed for privacy.]
I am currently abroad and my Pay As You Go SIM has gone into hibernation. I have just topped up £5 via the guest website (and have the email confirmation), but my texts are still failing to send and I cannot receive incoming texts.Because I cannot re...
have tried to make a top up payment but can not as is says account closed when it is not
