We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I am a very low useer on a stright payg account, using my phone few a very few calls and texts only.. I have £15 credit. Is there any way I can add on a small amount of data for a few days use, say 5 days, as a one off payment. Can this be done and ...
I’m trying to buy a plan05 plan but it’s not letting me
Arrived in Italy text ROAMING to 150 does not deliver. No option to add on roaming in my account. I only want the 7 day £10 option but cannot do it and can’t phone re as the phone doesn’t work in Italy!! 廊
I am trying to set up the monthly subscription plan for £5 EE indicates that if I set up a card payment I will get 10% discount.However, the EE app or the EE website won’t save my card. I press the “save card” button but nothing happens
Morning, I cannot subscribe a pack with my current credit (enough for the pack), it returns the as attached screenshot.I think the possible reason is that the phone number was de-activated cuz I was out of UK for a period and the previous subscriptio...
Top up my number yesterday a first time and does not work
Okay so I topped up £20 which gave me 50GB but I also got an extra 14GB data totalling 64GB but I only used about 13GB and I was down to just over 50GB and I recieved a text message saying please top up by £20 17th September but I didn't becuase I th...
Has anyone successfully topped-up a Tmobile PAYG phone recently? How? I have tried several ways. EE Customer Service have tried to help but nothing works. Does it help to get E E to send a new SIM so that the phone is then an E E PAYG one? How do...
Can I have help I need to top up I have a voucher number but very time I call 150 it says I need to top up and texts are not sending
Hi I’ve payed for a subscription plan but it’s saying I have no mobile data
