We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have a new EE pay as you go sim and I am not getting any text on that.
Payg sim haven’t topped up but can recieve callscant recieved text messages i use for my son phone but it’s not working.brand new sim. i did ee sign in and the ee message came but not from my phone.
Hi, I've just switched from a £10 plan with 8GB of data to a £5 plan (250MB) and as I had only used about 2.5GB I was expecting to recieve about 5.5GB of rollover data, but nothing has come through. I have had the data rollover on this swap on previo...
Myself and my daughter have a £1 a week pay as you go sim. My daughter has boosted her data 23 times. The add on boosts are only showing 7 data boosts and a total of 360mb. She should have a lot more than that and did have a little while ago. All her...
Hi, I topped up my EE account, and I already have an active plan, but my mobile data is not working. Can you help me?I have an active pack that is valid for a half month, but I can’t access the internet. Could I check if my line is suspended or block...
I've just topped up a new PAYG SIM with £10 of credit, but realised I should have set it up on a £10pm plan instead (i want to use it in an old mobile wifi dongle for data only. How can I use my credit against the plan?
I've been trying for over a week to buy top up data for EE mobile wifi. Message 'can't access that data at the moment, it's our fault not yours, we are looking into it, please try later'. When will you have it fixedI upgraded the plan, only to find ...
I want to remove a number that was linked to my account that is no longer in use. I cant find an option in the app or online. Its a pay as you go number not one of my contracts. Does anyone know how to do this please?
I have a PAYG sim card account and due to a medical condition, had to leave the UK and return to NZ for 1 year. I didn't use the phone in that time. I have just tried to access it again and found that the number has been cancelled due to lack of use ...
