Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 2249 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 3725 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 30322 Views
  • 11 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 15185 Views
  • 0 replies
  • 6 Helpful

Resolved! Top

Why is I have no automated topup service or top up via text . And get direct to speak to someone when wanna topup.  I'm active all time and topup every month 

Dl33 by Visitor
  • 113 Views
  • 1 replies
  • 1 Helpful

Resolved! Pause pay as you go

I’m off to USA for about 4 months  and want to pause my pay as you go… how long can I keep my number without actually paying for a subscription?

Linda3011 by Investigator
  • 123 Views
  • 1 replies
  • 1 Helpful

Resolved! My PAYG data allowance disappeared today

My PAYG allowance was over 1G a week for £1 a week, this morning its reduced to 250M and I have a message from EE saying "Great news, we've changed some settings" or something. Any suggestions for sorting this out otherwise I'll be looking for a new ...

lovedada by Visitor
  • 173 Views
  • 2 replies
  • 1 Helpful

Resolved! Top up problem

My £10 bundle was due to renew today, I added £10 credit yesterday in advance of this. Instead of receiving confirmation that I had a new bundle, when I checked the app it said I had no data and only £8.20 credit. The SMSs I receive make out like I h...

Ilkenny by Explorer
  • 199 Views
  • 3 replies
  • 1 Helpful

Resolved! Rant

I left EE ages ago and moved to Lebara. I was on PAYG with EE which was costing just over £20 PCM. I have also since changed addresses. They've sent threats of bailiffs to my old address for a non existent bill of £68. I was paid up to date. Anyone e...

holste64 by Visitor
  • 238 Views
  • 4 replies
  • 1 Helpful

5G on PAYG

A quiet roll out for 5G on PAYG? Nice!https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/payg-5g

354- by Star Contributor
  • 618 Views
  • 5 replies
  • 4 Helpful

Resolved! 30 Day Pay as you go Sim

Hi  I bought a pay as you go 30 day plan with 500 minutes, unlimited texts and 20GB.  Installed it in my unlocked phone.  Received a text message to confirm the allowances would be applied as soon as I made my first call or text.  Well i cant sent a ...

Oskar16 by Investigator
  • 293 Views
  • 10 replies
  • 1 Helpful

Resolved! Data Only SIM in iPad MINI

I have a SIM in my iPad. It has a phone number. The EE account linked to that number has £60 credit in top up but I am unable to use that credit to add data to my iPad. Please help, its driving me crazy!

leegroves by Investigator
  • 244 Views
  • 9 replies
  • 1 Helpful