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A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2575 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 4420 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15613 Views
  • 0 replies
  • 6 Helpful

Resolved! Unable to make calls and send text

Hello,I'm unable to make calls or send texts , it keeps requesting to top up despite having credit.I am also unable to call 150.What can it be?

Jess3277 by • Investigator
  • 294 Views
  • 3 replies
  • 1 Helpful

Resolved! SIM recharge iss

Good day, please how can I redeem my evoucher pin to top up my EE uk sim as I can't send text to 150?

Opek by • Visitor
  • 262 Views
  • 3 replies
  • 0 Helpful

Resolved! Cannot login via App or Website

Hi!I have urgent office work and need to top up data with £40 unlimited to get the 600GB data but unable to login via App or EE website. It says 'Your app is being improved'. Until when this is going to show? My work is being affected due to these is...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

Resolved! Mobile PAYG topup online payment blocked

Reporting problem with PAYG payment topup web page==================================================Goto PAYG topup/payment pagehttps://ee.co.uk/bills-payments/mobile/fast-payment-payg Enter and confirm my T-mobile/EE mobile number:   07903 2468xxSho...

DougCuk by • Visitor
  • 277 Views
  • 3 replies
  • 2 Helpful

Resolved! Pennies being charged

I'm really intrigued. I have a long standing monthly  £5 PAYG contract with which I am wholly satisfied. I top up quarterly in multiples of £5. At least 3 years ago I was charged £5.82 and my balance since then has always shown  whatever £s +18p. Thi...

JHG80 by • Explorer
  • 289 Views
  • 3 replies
  • 2 Helpful

Resolved! Unable to Set Up Card payments for PAYG

Have tried on mobile and laptop, different browsers. I get to fill in my details, next screen i get a Content Blocked box which i assume if a card verification. Would like to have this set up, anyone else experiencing this

AB811 by • Explorer
  • 176 Views
  • 2 replies
  • 0 Helpful

Resolved! Not receiving credit

I’m currently in the Caribbean for a lil bit and I had taken my sim out my phone to use a local sim it’s been about 7 months now and I’m trying to get credit to my phone, tried using my card but it doesn’t work and I’ve had friends send me credit fro...

SwissL by • Visitor
  • 175 Views
  • 2 replies
  • 4 Helpful
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