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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 603 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 814 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 24304 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 13270 Views
  • 0 replies
  • 6 Helpful

Resolved! EE sending too many texts

Today I received 5 texts alone from EE, one at 7am and then 4 at 11:57am it’s too much it’s just talking about some free boost I don’t care I just want to know when my data is ending and when I need to top up that’s the only text I want to receive bu...

Sc136 by • Visitor
  • 182 Views
  • 1 replies
  • 2 Helpful

Resolved! Closing my sim

I have been travelling abroad for six months and now been told my sim will be closed. I have now sent a text message but i have no idea if that means my sim will keep going. I cannot reach 150 or other telephone numbers while I’m away. I received the...

Flofloflo by • Investigator
  • 379 Views
  • 9 replies
  • 9 Helpful

Resolved! Top up

Can I top up £5.72p as I have £14.28p credit to make a total of £20

Resolved! Not letting me log in to buy an allowance payg

So im on payg and I bought £10 worth of credit and I wanna use this to get the £10 package bundle but it’s not letting me log in does it auto go to my payg account or is it js glitching right now 

jamalf92 by • Visitor
  • 172 Views
  • 2 replies
  • 4 Helpful
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