I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May).
You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB.
This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers.
We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons.
New PAYG Data Add-ons
1 Day Add - ons
1GB - £3Unlimited - £5
7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number.
When would my phone number go into hibernation?
If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs.
Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.
How do I make sure my data will rollover?
I...
Hi all,I'm outside of a contract on a pay as you go sim. I've moved overseas and want to cancel this. My online account doesn't show anything to be able to cancel (wants to sell me new products). The only option that I can see is calling back to the ...
I paid for a monthly plan when I ordered my sim have entered my new sim in phone and its also I don't have a plan do I need to wait for my number to be changed to my old number or contact EE asap
I upgraded my phone and I want to use my old fully working Galaxy S10 as a pay as you go mobile. I got a EE Sim from Tesco's but it will not connect to EE keeps saying no Service. Even though I have a signal and my new EE phone works fine from the s...
I have a problem with purchasing the subscription pack. Kept on receiving this text message when I tried to purchase “Your payment for the £10 Plan from the Visa ending xxxx wasn't successful. Please contact your bank for more info. To try again, or ...
Recieved messages saying my sim will be deactivated as not topped up in a while. Got a top up but think my sim is deactivated. Not letting me call 150 or any other numbers. Is there any other way to contact them to get reactivated?
This is by far the worse Service ive been with. Ive stopped topping up my PAYG sim due to crisis problems and mental health, I received a message I need to topup otherwise my number will be recycled... yet I have everything linked to this number, ema...
We bought a prepaid SIM in 2024 when we spent 3 weeks in Scotland. This year we are coming back and I was wondering if I can reactivate my SIM in any way, or if we need to get back to a store. I fear I have no papers on the deal, only the SIM with a ...
Hello,I am a PAYG customer, used to have a contract with EE. I am abroad for periods of a time. I regularly top up my phone. I am unable to send/receive any SMS or make calls from my phone. When trying to call, I receive a ‘calls are barred’ message....
