If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I want to change my plan to another of the same cost but my existing plan only just renewed and I don’t want to be charged twice; I also want to know if my existing boosts will transfer over to the new plan. I have just spent literally hours trying t...
BE WARNEDI recently transfered my account away from EEFunds that were active on my account ...i am NOW told are forfeit ...... because i didn't notify therm of my intentions to change providerOnly confirming what i've always thought .... EE are NOT n...
Traveling to UK for vacation. We would like to get the pay-as-you-go 30 day plan. Can you use an eSIM with this plan or do you need a physical SIM card? If you need a physical SIM card, how can you get it other than going to a store?Thanks.
Hi, I’ve lost my SIM card signal and now I can’t top up my account. Can you please help me
Paying £5 each month, Credit ran out today. pricing over 150 is different from web. no aimee on EE app. anyway to pay £5 today and have the service online immediately?
hi I cannot purchase any online 18+ content it says I got monthly cap on pay as u go is this correct and if so please can u take it off
I’ve been on the £10 flex plan for years. Every 3 months you get 500 mb of free data added. Sometimes this doesn’t seem to happen and this was proved by my partner switching on to the same plan as me several months later, but he has caught up to me w...
My EE Plan is simply Talk & Text – when my PAYG Account Balance starts getting low I just send a top-up to my EE account. The phone does not run any Apps, so I am using my PC (Chrome) browser to access my EE account online. When I login (https://auth...
I have set up a sim plan for my daughters SIM card, mobile number 07********* however there is no credit on her sim for her to use. Please can you advise asap. [Mod edit - removed mobile number. Please do not post personal or account details in the ...
Hi,I am trying to work out if my PAYG SIM has been deactivated or put into hibernation or not.I am abroad and have been so for several months - likely more than six. However, I have used my UK mobile number to receive texts during that time. I have n...
