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[pplengpueng]

My next plan starts on 11 August 2026. But it hasn’t started yet. I’ve tried typing “NOW” or “STOP”. But it didn’t work. How to figure it out?

[Leanne_T]

Hi @pplengpueng 

Welcome to the community. 

Can you text BALANCE to 150 and let me know the full reply? 

Which pack do you have and when did this last renew?

Thanks.

Leanne 🙂