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New Sim

Jade1975
Explorer

‎20-03-2025 12:54 PM

I ordered a new pay as you go sim on Monday and it arrived yesterday but you sent me a dead sim

And I'm new customer

 

 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎20-03-2025 01:27 PM

@Jade1975  sim cards take up to 24 hours to activate.      

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Jade1975
Explorer
In response to Chris_B

‎21-03-2025 12:58 AM - edited ‎21-03-2025 01:00 AM

PSX_20250321_005523.png

 

 

It's been 24 hours and the sim is still dead

0 Helpful