If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi! I have £25 credit in my account. But I’m going to leave EE. How can I use this credit? Can it be refunded?
Topped up £40 on my pay as you go sim and the credit has not went onto the sim? Tried to buy an add on but the web page always displays and error and cannot buy them
Hi I've just got a new pay as you go sim, paid £10 I've got 12gb data but no texts or mins. Supposed to have 500 mins and unlimited texts. How do I activate my mins and texts?
Hi, I still have credits in my account and would like to purchase an add-on but unfortunately payment pages has been showing error all the time.....
This is my first time on a pay as you go sim and i am having issues subscribing for more data as the current one has been exhausted…need help
I just purchased the £10 pack, I have the 12gb data showing but it says 0 mins and 0 texts available.how do I contact EE so they can fix this?
Hi All, I am Emmanuel Katto form Uganda. I'm planning a trip to Europe and I'm considering purchasing a portable Wi-Fi hotspot to stay connected while I'm away. I have an EE pay-as-you-go plan with a monthly allowance of 5GB of data. My question is: ...
I’m in New Zealand for up to 12 months and before I left the UK I changed my contract to pay as you go so I can keep my number. I put £10 on shortly after I arrived in NZ but now I can’t send texts or make any phone calls including to 150. Any sugges...
Ive missed important messages because people weren't leaving voicemail but i now know its because its disappeared, ive done vm on numerous times ive restarted the phone and it just keeps saying it cant be done at this time , ive always had it im on ...
