Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

£1 a week PAYG deal gone?

Ive been on the same PAYG deal for over 5 years at least and seem to now be having issues. It was the £1 a week with boosts every 12 top-ups I think. I recently got a text from 150 saying "Today is the last day that your £1 Talk Pack will automatical...

Resolved!

hi good morning my name Henry watts and I want to cancel my account. Pay as you go

Resolved! hello

I have problems with top up

Hello

How do I recharge my account I need data

Pay as you go $ NaN - payg display dashboard

In the first screengrab, there is a $ dollar sign alongside the text Pay as you go ? Anyone know what that is for?

Resolved! Simcard activation

I have just bought a sim card and I want to activate it. I have received the code to get into the site and link it. I also had someone topping it up but apperantly there was a problem in payment and it is not charged yet. I was wondering if my simcar...

EE complaint refund

Paid for a £10 top up, EE said "error, didn't take payment" so I paid again for £10 a top up, in my account it states £10 balance.Bank informs me EE have taken both £10 payments. I call EE for a refund and the customer assistant tries to get me to u...

Resolved! Subscription advice

Hello. Trying to make most economical decision, seeking those with more knowledge experience. Partner has dumbphone, rarely uses it, obviously for texts and calls only, no data. Currently on monthly package, unlimited texts and minutes, 250mb data. W...

Resolved! Re: Data Rollover con!

My previous balance I had still 49gb remaining but this month I only made a payment of £15 bundle will I still get my previous 49gb added on to this month data but doesn't show me on balance

Resolved! EE removed my number from the network that was not inactive

Hello,My pay as you go number which i have since around 2014/2015 was disconnected from the EE network and i am told i have lost the number,I have a bank statement showing my topup on middle May.This number was used to 2FA etc. and i need this number...