Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1426 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 1973 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 26547 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 14148 Views
  • 0 replies
  • 6 Helpful

Re: I can't call or text 150 from my phone anymore

I also have the same issue. Tried my sim in another phone, it worked but when I put it back it failed to hold the a 150 call and dropped after the first line of the automated message.I have tried a soft reset and there is no luck. Contemplating a fac...

Zx7 by Visitor
  • 368 Views
  • 1 replies
  • 1 Helpful

CHECKING ADDONS

Went on my EE app as a Pay-as-you-go to checking my addons too see if I wanted to purchase one but the page was blank and just said something went wrong try again which I did and nothing happened, and try other ways it says error and there aware of p...

Michael38 by Contributor
  • 373 Views
  • 1 replies
  • 0 Helpful

Resolved! My old account

Hi , I had an old account , and i still have the pay as you go sim card.  I also have a top up card. My old username was DKS. I'm in Australia and heading to Italy early next week.  If possible i'd like to use the same sim card, but i'd imagine it wo...

DKS3 by Investigator
  • 498 Views
  • 6 replies
  • 1 Helpful

PAYG 3G - 4G SIM issues

I have had a 3G PAYG SIM for the last 20 years that I only use when I'm in the UK, as my Jersey mobile charges for roaming.   EE stopped supporting 3g, so I called to request a new 4G SIM, however as the new SIM card had to be posted to my home addre...

Switch to EE

Hello. I am trying to switch from O2 to EE. After providing PAC, I added my old phone number. But I could not move on because a message in red popped up 'Please make sure you enter the right phone number'. I have checked carefully but it didn't work ...

Chautu by Explorer
  • 761 Views
  • 3 replies
  • 2 Helpful