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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 3155 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 6129 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 16340 Views
  • 0 replies
  • 6 Helpful

Top up

I have a pay as you go phone as I live in Canada and only visit the UK about once a year. This is probably a really stupid question, but if I buy a top up, do I get calls, texts and data? I would buy a pack, but I don't want recurring charges as I'm ...

Mark997 by • Visitor
  • 523 Views
  • 1 replies
  • 2 Helpful

£10 sim

Changed to ee £10 sim unlimited everything,  been on my account to check my plan and it says £30 a month, whys that, is there a mistake.

Not received SMS

I have a problem with the EE network. After arriving in Poland, I'm not receiving SMS messages from Polish numbers. When I send an SMS from my EE SIM card to a Polish number, it also doesn't go through. However, when I send an SMS to the UK, it works...

Top up packs

Hi I topped up £15 I wanted to do a £15 pack my last top up was £10 so the £10 pack has automatically been added to me phone which I didn’t want how do I cancel it and add on the £15 instead  

Package renewal

Hi,I am new user of EE and last month just buy sim alongwith 10£ pay as you go package for the month. It is expired today but i had already topped up 10£ through debit card in account so that it may renewed automatically. But it is not renewed till n...

Resolved! Karta sim ee

Hej wszystkim kupiłem kartę SIM ee w Polsce Mam zasięg sieci mi się sieć ee ale nie mogę połączyć się z internetem ani dzwonić 

Resolved! How to reactivate number

How to reactivate this number    [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]    

Ahima29 by • Visitor
  • 614 Views
  • 1 replies
  • 2 Helpful

Two phones

I have two phones, but when I log in to MYEE it shows only the first one. There seems no way to bring up a list of my phones, or to register the second one if necessary. The concept seems not to have occurred to EE and there seems no way to even ask ...

i can't make a call

I topped up 15 pounds yesterday but I still cannot make a call today. The current credit is 0.

Alvin8 by • Visitor
  • 537 Views
  • 2 replies
  • 0 Helpful

Pay as you go

Hello I am currently subscribed to 15, per month on pay as you go but I would like to change it this month to 10 per month please can you advise how to do it. Thx on advance x

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