Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

i topped up then hit the Buy button and my money disappeared from my credit ?

I want to top up but only need for a month for data only

Trying to get a pack applied for 30days unlimited data

Trying to get a pack applied for 30days unlimited data but the website is giving me an error. Is there another way to apply it?

Additional authentication required Is Blank

I’m trying to set up a payment method for my data plan but the Additional authentication tab is blank underneath so I can’t confirm my payment, please help! I’ve tried everything, including clearing the Cache and data of my web browser, plus other we...

Sim hibernation

I have a pay as you go SIM that was used for data only with an EE Osprey Mini but has not been used in a few years I recently looked into starting to use it again so went online to top it up already had £15.00 credit, but I added another £15.00, so I...

Add ons

Why is the EE website constantly telling me I can't buy add ons as ' Sorry, something has gone wrong. Please try again later.This can go on for hours. All i want to do is buy an add on with my existing credit.can't even do that on the app.Really rubb...

Pay as you go

Forum Posts

Understanding Pay As You Go Hibernation – and how to keep your number active

We've upgraded our Data Boosts

Our new Data Add - ons

What’s EE Data Rollover and how do I get it?

i topped up then hit the Buy button and my money disappeared from my credit ?

I want to top up but only need for a month for data only

Trying to get a pack applied for 30days unlimited data

Additional authentication required Is Blank

Sim hibernation

Add ons

Can’t top up using a voucher

Data

Pay as you go

PaYGo sim

Re activate sim

payg pricing

Sim

spending monthly limit pay as U go

SIM plan not working