Have pay as you go SIM ready for returning to the UK

[Kish51]

I have a pay as you go SIM to use each time I visit the UK. I’ll be heading back in a few days and need to have it ready with data and call minutes.  What do I first, top up, pack, add on? I’m confused as it’s not clear. I don’t want to waste my top up credit on expensive phone calls and data rates. Help someone. I have online log in access and the app on my phone, but it’s still not clear. I haven’t placed the SIM in the phone yet as I’m in Canada and don’t wish to roam on it here. Thank you

[XRaySpeX · Accepted solution]

@Kish51 : 

1. You top-up the PAYG credit with money & then you buy a pack with it.

2. When did you previously make a chargeable action? EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months period of grace to call EE to reactivate it before it is lost completely.

   You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.