Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 12816 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9131 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 35249 Views
  • 25 replies
  • 21 Helpful

PAYG

I ordered a new phone with a new £10 sim card. Followed instructions to point where it said make a call and sim would be activated That did not happen.  Phoned helpline "switch your phone off an restart and sim will activate." That did not happen. To...

BALLM5 by Visitor
  • 255 Views
  • 1 replies
  • 2 Helpful

£1 weekly pack disappeared?

Had a £1 week pack for years now, amassed loads of boosts for data, calls and texts, but it's disappeared all of a sudden? Texting 150 says I have no packs active and no boosts, what has happened?ThanksSarah

SH1988 by Explorer
  • 404 Views
  • 4 replies
  • 3 Helpful

Problem z doładowaniem konta

Ma problem z doładowanie konta EE spróbuję doładować i wyskakuje mi błąd dodatkowego uwierzytelnienia płatnika próbowałem zrobić doładowanie z innej karty i nic cały czas to sam błąd

Tomek5 by Visitor
  • 351 Views
  • 2 replies
  • 1 Helpful

Resolved! Free boosts gone?

Hello, I'm a PAYG customer on the £15 Everything Pack.I've been doing the "boost data" thing for a number of years so I'd built up a decent amount of data to use each month.I went on holiday to Portugal recently and I got a message telling me to buy ...

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Refill

good afternoon, how can i top up my account with a card from moldova (mastercard), this country is not in the list...

Okip by Investigator
  • 421 Views
  • 14 replies
  • 0 Helpful

Resolved! £5 pack

I am trying to purchase the £5 but every time I do I get a text tell me it wasn’t successful. I know card details are correct as was able to add £5 top up

Normstew by Investigator
  • 4763 Views
  • 18 replies
  • 6 Helpful