If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi, just joined EE (PAYG) because reception was so poor with my previous provider. Q. What is the quickest way to check my details using the EE app? Mainly to check my plan, top ups, payment methods etc. Is there a quick way to access this info rathe...
Please, may I know the status of my number or account?
Hello, I failed to make call forwarding on my Iphone. I followed the setting instruction at Phone>Call Forwarding, put the phone number I need to forward to, but the call forwarding option switch back to off automatically. How could I set the call fo...
Hi all,I'm trying to top up my PAYG number via the app/ website however unable to find the feature anywhere. I raised this twice last year as I remember vividly how ridiculous the app and website is when trying to top up a PAYG number. ...And of-cour...
Guys,I have received a text from you telling me that my current credit is less than £4.How is that possible when I topped up last January (24th) £20 and still have enough minutes and data? Where has that my credit gone? My current plan is £10 8GB. I ...
When does contract expire
i want to take age restriction off but have no credit card
I've just topped up a new sim but the credit hasn't gone on
My SIM card is deactivated and I’m currently abroad. How can I get this number working again? Much appreciated for your help!
Hi, I haven't used my sim in a while and my service seems to be deactivated. I've tried calling 150 to reactivate but it says i need credit however the sim has credit. When I sign in on EE.co.uk i see i have £10 and everything looks normal.
