Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 12126 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 8858 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

The UK's No1 Network.jpg
LAURA_MCW by Former EE Community Manager
  • 31037 Views
  • 25 replies
  • 21 Helpful

Resolved! Content lock

How to turn off content lock on pay as you go 

Malau by Visitor
  • 313 Views
  • 1 replies
  • 2 Helpful

Can't add card or complete payment!???

I live in USA and have a mobile data device with ee sim that I use occasionally for travel. I had trouble last fall making a payment but eventually got it working. This time I cannot get through payment. It goes Step1... Step2... Step3 (click confirm...

data pk swap

is it possible to change a data pkg to new number..?? 

jimi63 by Visitor
  • 227 Views
  • 1 replies
  • 0 Helpful

Upgrade my pay as you go.

hi, I've been with ee a few yrs now on pay as you go. I'm paying £10 a month for unlimited text and calls and 500mb. I have seen alot better deals so I'm thinking off getting a new sim card as I need more data but I dont really want to leave ee.

Internet

Witam jestem tu nowy i nie ogarniam ,co trzeba zrobic zeby miec jak najwiecej internetu 

Karol10 by Visitor
  • 262 Views
  • 2 replies
  • 2 Helpful

unable to buy add ons

i’ve just been on the we app to top my phone up with data, i have £7.50 in my balance and it had no option for me to purchase a data add on at all, i’m not sure what to do?

Resolved! Change to pay as you go

Hi, how can I change my mobile number to pay as you go  as I’m not in the uk. I don’t know how to do that from abroad. thanks

Resolved! Phone number disconnected/did not use for over 9 months

Hi,I left the country and did not know about the rule that I need to use my phone every 180 days. It has been more than 9 months, so I have crossed the grace period as well however I have whatsapp in this number and this is very important. Can you pl...

top up

HelloI have a registered top-up card, I wanted to top up but my debit card from a bank in Poland is rejected.