Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Keeping boosts when changing packs

Hi,I have seen a number of threads about keeping your boosts when moving from old legacy packs to a current one but what about changing between newer ones?I currently have the £10 pack with 5GB of data plus 10GB and 350mins of boosts, which actually ...

Any ideas why EE were unable to accept PAYG top-up payments to my number?

long time since last online top-up and EE has clearly changed their website. the only link I could find was "anonymous top-up" page to make payment online.But when I gave my mobile number to make a payment I got the message "We're not able to accept ...

Add new pack

Why I can’t add new pack like 30% discount for 25 GB for £9.88

Itemized billing for payasyougo

How can I verify my phone number a company said I've got to prove mobile numbers mine but I'm on payasyougo please help.

Phone number deactivated

I have a pay as you go sim for my daughter for summer use. It is not working even though i have topped it up several times. Can it be re-activated somehow?

Re: Mobile data and messaging not working

I bought data and only credit works wen I bought a top up card how do I fix this

Urgent EE Contact

EE have cut off my daughter's mobile due to their incompetence and inability to change my payment card details.How can I contact EE RIGHT NOW to get my daughter's phone back up and running?

Still can’t buy £30 Pay As You Go Pack!!!

I have a £15 Pay As You Go Bundle with UNL. text, UNL. calls and 25GB data. Because the data not enough for me , I tried to buy the £30 bundle (125GB data ,UNL. text and messages).First time ,I just sent the message: PACK30 to 150… I had the answer: ...

Unlimted data for the day

Is the 1115 texting service down? I had manged to topup my sim. But the other texting service for the unlimited deal for the day is down I think. I've been trying to top it up but I've not been getting a text back, whereas I text the other service fo...

Bundles

I’ve just brought a £10 bundle sim from the shop and it’s not adding the bundle to my sim ?(( I’ve topped it up with the correct amount of credit ))