If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have a sim only PAYG which has run out of minutes. I have topped up my credit and when I go to buy an add-on, the card process does not work as it requires an online authorisation so rejects the attempt rather than generating a request to my bank f...
I don’t seem to be able to connect to the internet despite having a lot of data left on my pay as you go
ADDONS PURCHASE ERRORWe're working on fixing this page. In the meantime, find help at ee.co.uk/helpWhat happened?Sorry, we were unable to complete your request right now. Please try again later.Note : I tried repeated times
Hi, just joined EE (PAYG) because reception was so poor with my previous provider. Q. What is the quickest way to check my details using the EE app? Mainly to check my plan, top ups, payment methods etc. Is there a quick way to access this info rathe...
Please, may I know the status of my number or account?
Hello, I failed to make call forwarding on my Iphone. I followed the setting instruction at Phone>Call Forwarding, put the phone number I need to forward to, but the call forwarding option switch back to off automatically. How could I set the call fo...
Hi all,I'm trying to top up my PAYG number via the app/ website however unable to find the feature anywhere. I raised this twice last year as I remember vividly how ridiculous the app and website is when trying to top up a PAYG number. ...And of-cour...
Guys,I have received a text from you telling me that my current credit is less than £4.How is that possible when I topped up last January (24th) £20 and still have enough minutes and data? Where has that my credit gone? My current plan is £10 8GB. I ...
When does contract expire
