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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2316 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 3826 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15248 Views
  • 0 replies
  • 6 Helpful

Top-Up & Activation

HelloI purchased a SIM card before flying to Spain, and the card is topped up with £25, I also requested the £15 pack, however, while in pain, I realized I am unable to activate my pack or use my card. whenever I text or call the connection cuts off....

Cant use EE voucher to topup my phone

Hello guys,i've recently purchased electronic top-up voucher from tesco.At the moment im unable to use sms service so there is no way for me to send VO+voucher code to 150.When calling 150 the only option that they are having for me is top-up via cre...

steffys by • Visitor
  • 8480 Views
  • 13 replies
  • 3 Helpful

Can’t connect - Uk to France

HiMy phone shows ‘Couldn’t activate cellular data network.’ since I’ve arrived France today. Cellular data on,  Roaming on and Network selection isn’t ‘Auto’. I’ve got a message that is ‘Great news! You now have access to your pack allowances for 24 ...

Zxcvbn_1 by • Investigator
  • 775 Views
  • 5 replies
  • 3 Helpful

Resolved! PAYG DATA SUBSCRIPTION

My PAYG sim is kept active while I live overseas.  I top up and use it every 3 months keeping it active.  When I arrived in the UK today my app says I don’t have a data pack and I need to subscribe to one.  When I select the pack.  It says that they ...

Pay as you go

Hi I ordered a pay as you go sim and got the bundle for £30 however it’s not active on my account and says I got £0 but it’s come out of my account? What can I do? I tried ringing 150 however it doesn’t put me through to a person! I’ve paid £30 yeste...

Need to reactivate old number

My pay as you go contract ended yesterday and now I have no way of adding a new contract to the same number that I used with it. I want to renew a SIM only contract but EE only shows a number from years ago when I go to the shop so it will buy it for...

mulloy11 by • Visitor
  • 773 Views
  • 1 replies
  • 1 Helpful
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