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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 408 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 570 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by • Former EE Employee
  • 23682 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 13070 Views
  • 0 replies
  • 6 Helpful

Two phones

I have two phones, but when I log in to MYEE it shows only the first one. There seems no way to bring up a list of my phones, or to register the second one if necessary. The concept seems not to have occurred to EE and there seems no way to even ask ...

i can't make a call

I topped up 15 pounds yesterday but I still cannot make a call today. The current credit is 0.

Alvin8 by • Visitor
  • 343 Views
  • 2 replies
  • 0 Helpful

Pay as you go

Hello I am currently subscribed to 15, per month on pay as you go but I would like to change it this month to 10 per month please can you advise how to do it. Thx on advance x

£1 a week PAYG deal gone?

Ive been on the same PAYG deal for over 5 years at least and seem to now be having issues. It was the £1 a week with boosts every 12 top-ups I think. I recently got a text from 150 saying "Today is the last day that your £1 Talk Pack will automatical...

Resolved!

hi good morning my name Henry watts and I want to cancel my account. Pay as you go

Hen9 by • Visitor
  • 441 Views
  • 1 replies
  • 1 Helpful

Hello

How do I recharge my account I need data

Resolved! Simcard activation

I have just bought a sim card and I want to activate it. I have received the code to get into the site and link it. I also had someone topping it up but apperantly there was a problem in payment and it is not charged yet. I was wondering if my simcar...

ella9856 by • Investigator
  • 575 Views
  • 5 replies
  • 4 Helpful

EE complaint refund

Paid for a £10 top up, EE said "error, didn't take payment" so I paid again for £10 a top up, in my account it states £10 balance.Bank informs me EE have taken both £10  payments. I call EE for a refund and the customer assistant tries to get me to u...

noofo by • Contributor
  • 431 Views
  • 3 replies
  • 1 Helpful
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