If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I purchased a pay as you go sim and paid £20 at that time for the £20 pack which would give me 100MB of data for 30 days. When I received the sim I had data but the profile said I had 0MG despite being on this plan. I assumed it was working anyway an...
I'm trying to top up my PAYG phone. According to the website, the steps are:Log in to My EE.Go to Menu > Top upI've done the first step "Log in to My EE", but I'm stuck at the second step "Go to Menu > Top Up". The first step "Log in to My EE" takes ...
I have been using pay as you go for about 9 months in the past and had to stop it due to overseas traveling for about a month. I am returning to UK soon so I was trying to see how I can continue that but I am bot sure how to do that. I was able to to...
Hi! I have £25 credit in my account. But I’m going to leave EE. How can I use this credit? Can it be refunded?
Topped up £40 on my pay as you go sim and the credit has not went onto the sim? Tried to buy an add on but the web page always displays and error and cannot buy them
Hi I've just got a new pay as you go sim, paid £10 I've got 12gb data but no texts or mins. Supposed to have 500 mins and unlimited texts. How do I activate my mins and texts?
Hi, I still have credits in my account and would like to purchase an add-on but unfortunately payment pages has been showing error all the time.....
This is my first time on a pay as you go sim and i am having issues subscribing for more data as the current one has been exhausted…need help
I just purchased the £10 pack, I have the 12gb data showing but it says 0 mins and 0 texts available.how do I contact EE so they can fix this?
