If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Hi teamI only top up £10 so that i can use it to buy data plan . Is this possible? I was unable to buy subscription on the app. Its a new sim.
Hi , I can't top up my phone online in the app and I can't by phone too . What I can do??
Hi. How can I use my charge to buy a £10 pack?
i ordered a new sim for mobile broadband as mine had expired. it asks me to buy a subscription pack. i tried to add the mobile number to my account and it says it sends a text to my phone but the sun is for mobile broadband and not a phone . i try he...
Hi to anyone out there. Wondering if anyone can give me some information. I live in North America and was in the UK in May. I bought an EE SIM card pay as you go which was only good for a couple weeks.I am now going to Greece in a couple weeks and am...
I have a pay as you go sim. It is my secondary SIM for when my 3 sim isn't as good signal. I would like to upgrade that same secondary SIM to a pay monthly plan, keeping the ee phone number of the PAYG SIM. Is this possible? On the website I tried or...
EE have finally connected my orange branded sim card to 4G, this means i will still be able to use mobile data after 3G is turned off. it would have been a very bad data usage experience if i had to use 2G
Hi I was wondering why you took money off my top up and it still not working my data should be on right
I'm buying a new SIM card (pay as you go) for my girl who is studying at a boarding school.When I pay, it says that the delivery address has to match with the address of my debit card, so I can't make the payment. What should I do?
My sister has topped up my fathers phone with £20 over the internet. He had a text saying 'you have been sent "20 GBP Topup from ontopup.com. To use visit ontopup.com/topup?v=12d5b3ba294ed84e5e. Dad doesn't have the internet hence, I'm doing all t...
