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Cannot add on data, says payment issue

Prits
Visitor

‎21-12-2024 02:46 PM

Hi. I cannot add data pack or use my credit to purchase an add on. Gives me an error. 
  Could be that my sim was deactivated? I have around £13 pounds credit on it. I am abroad but cannot contact ee. I am trying to purchase data so i can use the sim when i arrive on Monday. Please help

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎21-12-2024 06:01 PM

When did you previously use that PAYG for a chargeable action?

Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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