Cannot add on data, says payment issue
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21-12-2024 02:46 PM
Hi. I cannot add data pack or use my credit to purchase an add on. Gives me an error.
Could be that my sim was deactivated? I have around £13 pounds credit on it. I am abroad but cannot contact ee. I am trying to purchase data so i can use the sim when i arrive on Monday. Please help
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21-12-2024 06:01 PM
When did you previously use that PAYG for a chargeable action?
Visit http://add-on.ee.co.uk/purchase when not connected to WiFi to see what data add-ons are available.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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31-03-2025 05:40 PM
I am nit abroad I'm in UK need data
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31-03-2025 05:50 PM
@Mcnaughton158 : Text ADD DATA to 150 & select one.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
