If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
I thought if my PAYG monthly pack started before July 2021 I wouldn’t have to buy roaming at £2.50 for 24 hours or £10 for 7 days - I’m here for 3 weeks on have lots of data available
Hello,I have an EE sim card that I ordered a couple of years back. At the moment I am living outside of the UK and I am not using my UK phone number.However, I have plans on returning to the UK (in a year or two) and I would like to keep my phone num...
Hello I want to cancel my subscription but not for this month, I want to remove my card so I’m not charged next month
Hi, I cannot use data after I already top up credit.What happened with my account?
I am travelling to EU countries for 12 days tomorrow.I have a credit of £3.5 in my pay as you go subscription pack(£10) which is due to renew on 2 Oct 23 automatically. I want to use roaming data at £2.5 per day on my travelling days. What actions sh...
Hello, May I ask a couple of questions please. I have the 1.00 Talk and Text Pack. If I allow the balance to drop to zero, do I lose the Pack? Also, I wish to unlock the phone to add another SIM, again, by doing this will I lose the "Pack"? My main ...
I can't get into my PayPal account as it is trying to send a 2FA to my EE number. My EE nuumber is either paused or disabled. I just added £5 of credit and got a txt saying it was applied. I can't send or receive a txt. Send or receive a call. I trie...
