If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
My parents have an old dumb phone with just a standard payg sim. They've now got a smartphone and want to be able to use a small amount of data. Can this be added to the existing sim?I don't really want it to be a monthly amount, so ideally if they l...
Hi, Im new to this mobile broadband, and I just bought an EE local sim package around 3 months ago, but I changed my internet provider to another and wanting to return again this month. I already top up my credit but I cant seem to buy any packages, ...
I would like to lower pack of PAYG and I have already text to 150 about this and followed the process but there are nothing happening on my new pack. Now, I stopped my pack and can’t get the new one
I can not call, it tells i do not have credit, but I boath it.
i just bought a sim card and topped it up, a couple days later my phone says SIM not provisioned for voice. Any one knows what to do
I ordered the £15 sim, money has been taken, sim never arrived. So I will be getting a sim from another supplier now. But what happens with my £15 I paid? Do I get a refund? And when? As the EE sim will never be activated. Frustrated that EE don’t ha...
Hi, I have a problem with my number phone. I am in Poland now but my friends from Uk can't call me, my number does not match. Please help
Hello, I made a top-up using text msg accessing my card, and mistakly I follow this by a (switch to pay by card monthly). this was cancelled the current pack (which was just topped up) and activate the new one, so I lost the money that was charged fo...
Hi there,I was on pay monthly and I had fixed spend cap at £0. My contract has ended and migrated to pay as you go. Looks like I can’t use the top up as as spend cap was set at £0.
