Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 22038 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12544 Views
  • 0 replies
  • 6 Helpful

add-on page shows er

helloit is a month that i can not visit the add-on page for me pay as you go sim cardI am abroad, and customer care told me I should buy a roaming add-on to be able to send a text or make a callright now, my sim card only receives SMSit is a month af...

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Are EE PAYG phones now given a poorer service ?

Back in the mists of time when the world was Orange (remember them ?)  and phones were analogue before 2G started I got an Orange SIM card and all was well.  I do PAYG as quite honestly if I make 2 calls a month, receive 6 and send 10 texts I am doin...

minorman by Investigator
  • 1339 Views
  • 13 replies
  • 2 Helpful

Resolved! Standard SIM on pay as you go

Hi- I have ordered a standard SIM with no plan as I  want to use it for work but not make any calls. Do I need to top up every 6 months with the minimum £5 credit or is there another way to keep the number active?

Kelly888 by Investigator
  • 443 Views
  • 8 replies
  • 1 Helpful

Roaming on Pay as you go

Absolutely disgusting that as a pay as you go customer I have tried several times and am unable to use my add on pack in France.I also have a constant issue with it when I come back to the UK from working abroad. I think I'll be getting a different p...

Cancelled account trying to charge

Hi bought a dongle before my services were able to be connected I cancelled immediately with the shop as it was only whilst we waited and I am being written to at not my address my partners who paid on his card for the dongle and sim. I am an ee broa...

Data issues

Hi, I need help, I bought a 60 GB home hub last Friday and it's now down to 35 GB. We were out for over a day and a half, we don't download films or anything, can anyone help, before I throw this away once it ends? Thanks in advance.