Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 13132 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9234 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 36781 Views
  • 27 replies
  • 21 Helpful

Subscription hasn't renewed

2 days since subscription renewal. Money has been taken, but 0 balance. Cannot use data, texts etc. I don't want to to pay another £10 to be able to use my phone. Any ideas? @subscription 

Spike_6 by Explorer
  • 252 Views
  • 6 replies
  • 3 Helpful

Telephone call usage

I have just bought a pack but need to see list of my calls thst I have made. Can someone help

Johnh1995 by Investigator
  • 409 Views
  • 10 replies
  • 3 Helpful

EE made a mistake ( pack30 )

Hello, just need a help to fix a mistake, when you using text services with word PACK30 to send 150, it come back with Sorry I did not recognise that. Please fix this, as there no chance to buy 125 gb of data, and dont tell me to use an EE App, as I ...

poker by Investigator
  • 339 Views
  • 3 replies
  • 2 Helpful

Resolved! top up

Hi, My son 's phone is out of data, I have top up money for him already but his upcoming subscription is on 29 October, what can he do to start the subscription now? He cannot send a text message because he had no data, thank you

Louissa by Investigator
  • 343 Views
  • 6 replies
  • 4 Helpful

Пополнение

Добрый вечер! Подскажите пожалуйста, как первый раз пополнить счет онлайн?

Olena1 by Visitor
  • 2373 Views
  • 4 replies
  • 1 Helpful

Closing adjustment

Hi,EE deducted £9 from my account in the name of Closing adjustment.What is meaning of closing adjustment?After that my sim is roaming but unable to receive texts.Please guide/help to solve this.

AMDSEO by Investigator
  • 375 Views
  • 8 replies
  • 0 Helpful

Top

HiI paid 15 pounds for a package and received 50 gigabytes, 25 gigabytes and another 25 gigabytes as a gift. A month has passed and I want to renew for the same package. Will I receive the 25 gigabytes as a gift again? Because when I come to renew it...

Amiad96 by Explorer
  • 265 Views
  • 3 replies
  • 0 Helpful