We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I need to top up but i have just credit card
Good evening to youI'm trying to change the payment bank card with a new one in the account here and I can't as it doesn't validate the new one and the old card remains, which I canceledWhat should I do?
I would like to know why I topped up £15 before and my balance is only £13.50 behind me, how can I check my spending history? Why was I deducted £1.50?
Try "add data" on sms, its says £40 for unlimited, reply UNL DATA. When I send "UNL DATA" I get "sorry this add-on isn't available, send "add data" to see adding available".And round we go again, so it tells me I can have a £40 unlimited data add-on....
Hi,I bought a new sim to use for gaming so I don't have to use my bank card and when I topped up it automatically took £10 from my balance without my permission.Is there any way to get this refunded?
I live abroad, but keep my uk sim for my trips back home & for whatsapp, security etc. I topped up my phone, but didn’t make a call & my service seems to have been cut because I didn’t make a paid call. How can I get it reactivated as I’m in pretty ...
Pay as you go sim was deactivated. I was advised to make a top up to reactivate the sim. I've made a top up but Im still unable to make calls, send text or use data.
Did the same thing to me, used up all my call spend cap and didn’t help one bit, the guy was clueless on the phone and I now have no way of contacting them to sort my original issue out along with this additional issue of bad customer service.
Hello. I paid pack£15 this morning. But my data didn’t activate. I sent msg and called 150 but it didn’t solve my problem. What should i do?
