16-05-2024 01:27 PM
I am transferring to a new provider, but retaining my old EE mobile number using a PAC code. Can I be refunded any remaining credit on my PAYG account?
16-05-2024 03:16 PM
Hi there @PFV
Thanks for coming here.
To discuss the credit that is remaining please call us on 150 and the team will get this looked into for you.
Thanks 🙂
Leanne.
16-05-2024 08:48 PM
PAYG credit is not refundable nor transferable, except for the 1st unspent direct card payment.