If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
hello i am wanting to switch to ee sim card but it’s not letting me get a sim card how can i order just the sim please
Hi, i want to topup my my data allowance
Hi, my mobile number has been disconnected just yesterday and it doesn’t seem I can top it up. Can someone from a support team help me
Hi, so today i topped up £15 on EE and its went into credit, i have tried transferring it into data by previous responses but nothing has been working just asking me to pay an additional 15 pounds to the pack,Is there any different way i can change m...
I was just talking to Daniel on the forum and got disconnected
Hello, I encountered a problem when topping up, but I can't find the online customer service. Since I am abroad and it is inconvenient to call the customer service number, I can only look for help here. I used a credit card to top up twice, 5 pounds ...
My £15 pack didn’t renew because there was no money in my account so I have topped up. Now it’s asking me to pay again to start my pack again but I have the credit already on my EE account!
Can I add a current Pay-as-you-go SIM/number as a multi-line discount to a SIM Only account (as I don't want to change the phone number of the family member)?
I just got the same problem. I bought a pack at 12.40 pm, and by 4 pm, all of my data was gone. I am a student who had lectures all that time and wasn’t using my phone. Everything is disabled, no backups, no downloads. When I called EE, they said tha...
