Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 261 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 407 Views
  • 2 replies
  • 8 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 23203 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12947 Views
  • 0 replies
  • 6 Helpful

I need help

WHello guys I need some help pls I just top up my phone with a voucher but still my 4g it’s not working I reset my phone 2times but still same not working 

Orik by Visitor
  • 283 Views
  • 1 replies
  • 1 Helpful

Reactivate number aboard

Hi, I cleared my bills and suspended my number in June because I went back home country, and now travel in US. I lost the prepared roaming phone on the way and want to activate this uk number roaming service. Is there anyway to do it remotely?I mostl...

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Pay as you go change to new pack

I’m gonna chang pay as you go pack to £10 pack from £15. I texted to 150 All PACKS and I already top up £10 but my pack is not working. My £15 pack was over already. 150 says, “To buy your £10 Pack again, simply top up £10 and your pack will start au...

Resolved! Setting up a new payg account

Hi, I want to set up a new payg account which will be used only with our data requirements with a caravan. I have a new sim ready to create the account which I will then top up online but understand it has to be a separate account and can’t be added ...

Resolved! Data add-ons pay as you go

Hi, I'm trying to purchase a 1 time data add-on for my pay-as-you-go phone, but the page on the website is coming up with an error message and not showing any add-ons? Does anyone know if these are still available to purchase? Thank you!

Sharon02 by Visitor
  • 435 Views
  • 1 replies
  • 3 Helpful

Data

Hi when I’ve topped up my pay as you go monthly it says I’ve no mobile data and my data what should roll over has gone too any help would be appreciated 

Rayfo69 by Visitor
  • 297 Views
  • 1 replies
  • 0 Helpful

Top up

I have a pay as you go phone as I live in Canada and only visit the UK about once a year. This is probably a really stupid question, but if I buy a top up, do I get calls, texts and data? I would buy a pack, but I don't want recurring charges as I'm ...

Mark997 by Visitor
  • 372 Views
  • 1 replies
  • 2 Helpful

£10 sim

Changed to ee £10 sim unlimited everything,  been on my account to check my plan and it says £30 a month, whys that, is there a mistake.