Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

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I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! I have a £1 data pack are 0345 numbers are covered

I have a £1 data pack are calls to 0345 numbers are covered by the free minutes available

Resolved! Been charge my card WITHOUT my permission

Good morningI've been abroad the UK for more than a month and wont be back until march for instance I cancelled any sort of subscription or automatic payment taken from my card, and today I wake up to a Data pack being bought automatically??? I don’t...

Resolved! Active SIM card

I have a SIM card and it is disabled and now I can't call and I can't send messages and I charged it. Now how can I activate it? I haven't charged it in 3 months

Resolved! 5G on Pay as you go

Hi all does the £10 Pay as you go deal with 20GB of data, unlimited texts and 500 minutes include 5G? Thanks.

PAYG SIM phone not working

Hi I have a iphone with an EE sim (PAYG) and I'm finding that we can't call it but I can text it. Any ideas what to do please? Explain it to me like I'm a 5 year old and need help on it lol thanks in advance

Resolved! Cancel my account

I want to cancel my pay as you go broadband

Resolved! Top-up card

How can I register a new ee pay as you go Top-up card

Resolved! Show my call history

Replacement pay as you go sim

How can I get a replacement sim but keep the same number for a stolen mobile phone?

Resolved! Payments

buongiorno, devo parlare assolutamente con qualcuno perché mi stanno addebitando più soldi mensilmente. Mi hanno già addebitato questo mese 30 £ per il telefonino. Adesso mi stanno chiedendo altri soldi per il cellulare e il Wi-Fi che me l’hanno tolt...