If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
I am in Germany and l am having difficulty to get Roaming calls
@I bought a top up voucher but I have no data to top send a message to 150. How can I use the voucher
On pay as you go
Content unlock fail
I currently pay £20 monthly for a PAYG package but I'm not travelling as much as I was and want to reduce it to the £10 pack, however I have a lot of rollover data still ( 60gb) and want to know if I will lose this when my pack renews to a £10 pack?
I purchased £15 of top up for my daughter’s phone to carry on with the deal she’s got. The payment was taken out of my bank account and I had a digital message saying top up was successful unfortunately, it has not gone onto my daughter phone. As yo...
I sincerely can’t or do not know how to pay for data or calls on EE.how can a new person understand the process without an already existing account ?
I done my top up why the pakage updated automatically
I thought if my PAYG monthly pack started before July 2021 I wouldn’t have to buy roaming at £2.50 for 24 hours or £10 for 7 days - I’m here for 3 weeks on have lots of data available
