bill
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
Forum Posts
We've upgraded our Data Boosts
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Our new Data Add - ons
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
What is pay as you go and flex hibernation, and how do I stop it?
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
What’s EE Data Rollover and how do I get it?
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
PAYG Pay by card. Get 10% off
I make the option with direct card payment for the £10 subscription pack for every 30 days, hope can get the 10% off offer.However, the discount did not appear on the traction. It took £10 on the designated day. Why can't I get the discount?
Resolved! Pay As you go SIM doesn't work in Pakistan anymore
Hi,I have been using PayAsYouGo sim by EE since 2020. I am in Pakistan and the sim has been working perfectly. I top-up my sim, I receive text messages from EE and other general numbers but I do not receive calls on it. I can't send text messages or ...
my top-up unsuccessful
24th Nov, I top-up 10 pounds, but found that it has not been added to my account.
Resolved! Hibernation query
@Jon_K wrote: If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activ...
Resolved! Confusion about adding PAYG 'packs'
Hello,I'm based in Canada now, but have always kept my EE number active (for years), to use on my return visits to the UK. I'm starting to prepare for another visit - February- and I'm trying to figure out what's going on now with 'Packs' and 'Subsc...
Top up - Pay as you go
Its been a long time I have been suffering to top up my balance every month. i cant understand the reason so why? If u say there is an issue with my bank account nope there is not. Coz I pay for my another monthly sim card from the same bank account...
Resolved! Multi-Line Discount
Can I add a current Pay-as-you-go SIM/number as a multi-line discount to a SIM Only account (as I don't want to change the phone number of the family member)?
Payg sim wont link to EE app or website account
I have a PAYG sim and trying to set up on the EE app/website. I have logged in, but it wont link my phone to my account. I tried calling 150, but it kept cutting off. How do I get them to link, it says there is an error and keep trying, but I have be...
PAYG credit transfer
Hi,My partner has £10 credit on his PAYG account which he wants to transfer to my number also a PAYG . Is this something that can be done? Both numbers are in my name Thankyou
