Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 12718 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9081 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 34662 Views
  • 25 replies
  • 21 Helpful

Resolved! Getting locked out

I have a pay-as-you-go that I ony use for very occasional calls and to register for things (everything needs a mobile phone).  Sometimes I get locked out because I haven't used it for ages.   I'm scared of losing the number as loads of services (NHS,...

Re: Hi 👋

hi I would like to change back to my normal credit piz thank you alister ******   [mod edit: please don't post personal details on the forum]

Resolved! Is this legit?

Hi there I got a message and I want to check it is legitHi, EE here. Grab this amazing add-on offer: Unlimited data, minutes and texts for just £2 for 2 days. And the best bit, you can renew it as many times as you like until the offer ends at midnig...

ch1121 by Established Contributor
  • 200 Views
  • 1 replies
  • 0 Helpful

Pay

I wanted to buy internet for £20 50giga using the application and cards. And it took £20 from my bank account for 8G how do I fix it?

Pay As You Go SIM Safe Search

I visited an EE store today in order to buy a Pay As you go Sim for my TP Link Mifi . I asked the shop assistant to remove any age related restrictions on my sim/account.  I am now using the SIM but Safe Search is enabled and can not be changed on my...

Bleach by Investigator
  • 801 Views
  • 7 replies
  • 0 Helpful

No data rollover

Hi. My Pack15 was expiring 7 Oct with over 20GB of unused data so the morning of the 7th I purchased a Pack5 (as I only needed the EE sim for another 3 days before returning to Canada, where I live). Today I received a text message from EE saying I'd...

950SM by Investigator
  • 342 Views
  • 5 replies
  • 0 Helpful