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EE pay as you go sim

jamiezz
Visitor

Basically, I bought a £5 top-up for the EE pay as you go sim. I even got a message to confirm the top-up, but I still cannot message / phone anyone, as it says I need to top up credit. Please help, do I need to authorize anything or anything.

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

@jamiezz : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Ali_A
EE Community Support Team

Hi @jamiezz 

Welcome to the EE Community

Is this a new Pay as you go SIM card, or one you have used for a while? 

Are you in the UK at the moment? 

Ali