Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 12696 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9070 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

The UK's No1 Network.jpg
LAURA_MCW by Former EE Community Manager
  • 34510 Views
  • 25 replies
  • 21 Helpful

Re credit

Hi I've just top up £20 and I'm on holiday in Portugal but when I try and ring it says I've got no credit 

Unable to link my new PAYG sim to account

Hi, I ordered a PAYG sim £10 for 8G pack and received today.When I try to link that to the EE account, it shows below error. Please let me know how to resolve it?And also when I plug in the sim to the phone, it said I don't have any create to make ca...

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jwpayg_w by Investigator
  • 400 Views
  • 11 replies
  • 3 Helpful

Resolved! Cannot link my 30 days SIM to My EE account

I tried to link up my 30 days SIM to my EE account few times, but unsuccessful.  Error message saying " We're having trouble linking your products" pops up all the time.  I also tried to call the support team hotline, but no body picks up the call.Wh...

Re: Greedy network

Absolute **bleep**!!!! I used a pay as you go SIM for 1 week and **bleep** me sideways, £5 on a local number, next fiver top-up was gone within minutes.... Went back to a pay as you go SIM from O2, £5 lasted literally almost 2 weeks!!! You are a scam...

Resolved! my phone

I have been living abroad and not using my EE Uk phone number.  I have tried topping up on line to reinstate but am not able to do so.

Nicrobe by Visitor
  • 180 Views
  • 1 replies
  • 0 Helpful

Resolved! Re: Roaming

Thanks for the detailed update. Sorry if I'm asking an obvious question, but were you saying that PAYG contracts will not be charged the £2.29/day?Thanks again.