Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 21600 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12400 Views
  • 0 replies
  • 6 Helpful

Resolved! Accidental

Hello, I was trying to set up the card monthly payment for my pack of I would have to pay 10 percent less, however that did not happen and charged me the full 15 pounds, and placed it iny balance, then I tried to get the 15 pound pack, but the 150 me...

Pack

I bought a pack but can’t see it on my account 

James570 by Visitor
  • 277 Views
  • 1 replies
  • 1 Helpful

Resolved! issue

Hi i have 15 pound credit but i don't have any data for some reason

Hi

Hi i need to talk to someone

Jade186 by Explorer
  • 454 Views
  • 4 replies
  • 0 Helpful

Keeping boosts when changing packs

Hi,I have seen a number of threads about keeping your boosts when moving from old legacy packs to a current one but what about changing between newer ones?I currently have the £10 pack with 5GB of data plus 10GB and 350mins of boosts, which actually ...