Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 1348 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 1806 Views
  • 7 replies
  • 10 Helpful

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 26354 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 14040 Views
  • 0 replies
  • 6 Helpful

text issue

I used EE's pay as you go to transfer my previous phone number. I have paid £1 on pay as you go and my phone number has been transferred, but EE can't find my purchase information. I can use data to access the Internet but I can't make calls or send ...

Haixu2 by Investigator
  • 572 Views
  • 7 replies
  • 7 Helpful

Issue with Pack Renewal

Hi, My £10 pack didn’t renew today even though I topped up £10 yesterday. I got a message saying I need more credit, but my balance is £10.I’ve already checked my balance, tried to buy the pack manually, and restarted my phone, but nothing worked.Can...

Yassouss by Visitor
  • 396 Views
  • 2 replies
  • 4 Helpful

Купоны

Hi everyone, I ran out of megabytes after purchasing and I bought a new voucher that will be valid in 30 days. How do I update it to a new voucher? No need to wait 30 days

Broad2 by Visitor
  • 402 Views
  • 3 replies
  • 3 Helpful

Data breach/account takeover

About 7 weeks ago my pay as you go number (a special number), was no longer in service, I called up EE from my contract number and tried to find out why, as they tried to verify me on that number, they said the security details were incorrect, the na...

Amir888 by Investigator
  • 1953 Views
  • 6 replies
  • 1 Helpful

Bundle

Hello. I am a new user, and today I received my SIM card. I previously chose a tariff for 35 pounds, pay as you go. And I paid for the order. But today, when I tried to use the SIM card, I can’t do anything. When I call, the robot says that I need to...

AnnaF1997 by Investigator
  • 509 Views
  • 7 replies
  • 0 Helpful

Sim card which doesn't need monthly top up

HiI need a SIM card for a vehicle gps tracker. It needs to be one I can purchase some initial data and then just leave it in the tracker to dribble down bit by bit over many months rather than any kind of rolling payment or the sim stopping working a...

Resolved! Pay as you go offer

Hey, bought yesterday new SIM (pay s u go) and done a top up of 15£ which supposed to gimme 75GO, i activated that offer the credit has gone but didn't work ! 

Seifbchr by Investigator
  • 835 Views
  • 16 replies
  • 10 Helpful

How can i switch to the new £35 PAYG pack?

Good morning.How do i switch to the new PAYG £35 pack? What do i need to do to use this new pack?EE recently announced a new PAYG £35 pack which gives unlimited calls and unlimited texts and unlimited data:https://ee.co.uk/mobile/pay-as-you-go-sim-on...