Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 22206 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 12604 Views
  • 0 replies
  • 6 Helpful

Credit

Had £15.61 credit on the 17 -7. Just checked balance it says 61. P ...  I made sure I had enough to carry on it should restart my pack tomorrow. 

Phil2762 by Visitor
  • 300 Views
  • 1 replies
  • 0 Helpful

Pending boots

Hi, i have bunch of free boost, but most of them are on pending. only 2x 500mb was activated and 12x 500mb are pending.i’ve noticed since long time ago, every month when i renew the pack u checked free boosts.but always they are pending never activat...

CocoMak by Visitor
  • 345 Views
  • 1 replies
  • 0 Helpful

Resolved! PAYG for receiving calls only UK

Hi All,I have a contract phone but would like to have a 'burner' phone for when i have to input a phone number on a website but wouldn't want anybody calling me on my regular number.Without topping up with credit,  can i use an EE PAYG SIM for receiv...

Pay as you go pack has not started

I’ve just received a new sim which I have inserted into my device and received a text saying my allowance would start once I call or text with it. Tried doing both and still nothing as of yet. Do I just have to wait for it to start ? 

Leachy5 by Explorer
  • 528 Views
  • 8 replies
  • 1 Helpful

Can't add PAYG packs

After a long stint in hospital and simply not using it, my PAYG sim is now restricted.I tried calling 150, which told me I needed to top up to make the call.I topped up using the website, but still tells me I need to top up to make the call.So, I tri...

vipers by Investigator
  • 790 Views
  • 13 replies
  • 0 Helpful

Resolved! Call EE from free Sim no credit?

Hi,I'm going to order a free EE sim with no credit so I can check coverage in my area.Will I be able to call EE customer services without credit? This should allow me to see the reception strength & test coverage.What about receiving calls? Will that...

aer0tek by Investigator
  • 420 Views
  • 7 replies
  • 6 Helpful

Sim plan

I chose 20GB SIM plan and charged 10GBP. But can not make a call and no data.