If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Hi, I have an issue with my SIM card. I bought a £10 package (unlimited texts and calls, 8+12GB) and created an EE account via the link in the SMS, as well as added my phone number. However, when I tried to activate the SIM card, it didn't work. On m...
I am Pay as You go. I have an option to purchase an add on (£20) for 5GB data for 30 days for usage in UK & EU. Does this include roaming cost or do I need to pay for that as well?
Hello, I have a PAYG EE phone number, and I was wondering how I would go about proving that this is my own number, if I needed to do so? As a PAYG customer, I don't get any bills through the post. The only correspondence I get is emails & texts fro...
I need to switch my oay as you go plan from the £40 to something smaller (preferably £10). My pack ends today
Hello, i have put a new EE sim card and topped up wit 15£. i keep texting pack15 from yesterday 14pm - its still not activating. HELP!!
No not able to make calls. Says I have no credit. I have not been able to use phone at all with ee sim in
Today I bought a 15 pound card. How do I recharge the balance? What is the special code for recharging?
Hi, I’m thinking of changing my subscription pack. Do I need to cancel my current pack first? Or can I go ahead and choose a new pack first then cancel my current pack? I hope this makes sense.
