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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2431 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 4105 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15413 Views
  • 0 replies
  • 6 Helpful

Resolved! looking for a Esim on pay as you go

Hi All, I have been passed about and been offered a Esim on pay as you go! is this possible. I applied for a sim deal on pay monthly and got declined but was then promised that I can get a pay as you go SIM card and then call 150 to change this to a ...

Resolved! Cancel pack renewal not working

I had a £10 pack on auto-renewal and wanted to cancel that so it didn’t renew automatically.  So I sent the Stop Pack message to 150 and got confirmation back.But I am still getting messages - weeks later- saying the pack is still available and I jus...

RFW1 by • Investigator
  • 948 Views
  • 9 replies
  • 5 Helpful

Resolved! Cant buy Minutes AddOn with Credit

I have a PAYG sim, and have added £10 credit to it about 2 hours ago.Under "Manage" > "Bills & Payments", the £10 credit shows up, but under the section "Your Allowances", it says I have 0mb data left of 0MB, 0 minutes left of 0, and 0 texts left of ...

Resolved! Number not working

07********* not working says Register failed. Still got £17.05 credit ! [Mod edit - Please do not post personal information in the community]

Resolved! Cancel pack

Please opt out my pack today because I left the UK and it is supposed to diduct charge from my account 

Lpanahi77 by • Investigator
  • 1587 Views
  • 8 replies
  • 2 Helpful

Resolved! Start pack early

My pack is due to renew on the 6th of feb. My data has run out so I topped up. Can my pack be started from now? 

Ruben26 by • Visitor
  • 493 Views
  • 1 replies
  • 3 Helpful

Resolved! Top up £5 get another £5 added offer from EE.

Hello,I got a text message saying that if I top up £5 on my EE account, I'll get another £5, which should then total up to £10.00 surely. However, I've got nothing and I'm left with £6.10 on my EE account. No extra credit has been added, what do I do...

Resolved! Buy a pay as you go pack

Good afternoon I have cancelled my subscription, but I want to keep my number and buy a pay as you go every month.I have even top up my phone number but still I  not able to contact EE to help me with this.Please does anyone know how can I buy a pay ...

Rm1992 by • Visitor
  • 483 Views
  • 1 replies
  • 3 Helpful

Pay as you go

I cant receive calls or top up as it cuts me off before asking for the top up. I havent topped up in a long time so has this affected my phone ? 

Lesleyla by • Investigator
  • 1353 Views
  • 3 replies
  • 12 Helpful
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