If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi I placed an order online i need to cancel the insurance and data plan just want the phone contract
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I topped-up my credit £15, and now struggling to renew my SIM local pack from the credit. What do I do? I do not want to sign up for packs that need my debit/credit card details for monthly renewals.
Hi,I have 20£ on bu credit. With it im trying to get a 20£ plan with 50gb of internet. After i complete purchase it does not deduct credit and neither activating a plan. But it sends me message that its succsesfull. Any ideas?
I ordered a 5 pound pack of data I don't want how do I cancel it so my 15 pack starts today please many thanks
I am currently new to EE and I’m using a £10 pack pay as you go sim. Please I need to know how I can subscribe for monthly unlimited data, calls and texts on my Sim. I use data a lot so an unlimited plan is what I need
what is credit and how do i checked whats its been used for. yesterday i received a text saying i have no credit so i put £15 on my credit yesterday but today i checked on my acc it says i have 0 credit
I bought a pay-as-you-go SIM card and used it for some time before traveling abroad to work in South Sudan. I haven't used the SIM for more than 12 months now. When I inserted it back into my phone, it showed 'No Service.' I tried recharging it with ...
I have a £30 subscription Pack with £18 credit i tried using mobile phone payment method on an in app purchase can someone help i also have a sim card where i top up using paypoint vouchers
Hello my partners mum has lost her phone with her current pay as you go sim but needs this number to access’s all her important documents is there anyway I can get her sim back with the same number to access all her things needed
