Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 12924 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9170 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

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LAURA_MCW by Former EE Community Manager
  • 35723 Views
  • 25 replies
  • 21 Helpful

Pre Pay Sim - pay monthly

Hello all,I hope you're all well.I just want to say that the way EE takes payment for pre-paid SIM cards is rubbish.  In this modern world, this modern day & age, it should be monthly, but it's not, it's every 30 days.  Therefore, by the end of a yea...

Re: Roaming in New Zealand

Hi I am now in New Zealand and thought as a PAYG customer I would be able to receive texts free as inRoaming Costs | Help | EEMy phone does not workIs there any way I can get it to work now ?thanks  

Resolved! Voucher

HelloI have £15 / 25 GB new sim and used it then it stopped after one day with no internet connection. plus I don’t know where to get the voucher. Do I have to add another £15 when I didnt complete a month it is actually one week now.

Yafee by Visitor
  • 252 Views
  • 1 replies
  • 0 Helpful

Resolved! Text messaging with PAYG pack

Hi,I've just transferred across from Giffgaff. When I was with them, I had to add credit to send text messages, for example, to 'Radio Stations', even though I had a pack. With the EE PAYG packs, will I be able to send messages to things like 'Radio ...

takethat by Visitor
  • 232 Views
  • 1 replies
  • 3 Helpful

Subscription pack not loading

I've gotten a new EE sim card and I have topped up as it says to do, but my chosen pack has not loaded. I topped up 2 days ago and it still hasn't loaded. I've tried calling 150 but my call disconnects after 30 secs as the signal isn't very good wher...