If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Hi how do I get puk code?
Hello all,I am outside of the Uk in the EU and have kept my UK number and topped up /made calls to the Uk regularly. Now if I try to call someone in the UK or EE customer services on any of the numbers found on the internet, it doesn’t seem to work a...
I left the UK back in June for several months and believed I'd stopped the renewal on my subscription pack... but I've just discovered it didn't go through and EE has drained the UK account I used at the time (so the last withdrawal didn't occur!).I'...
How to turn content lock off
Can i use my credits to purchase a data pack?I have 25pounds as my credits, i want to get a new pack by using my credits. So can i do that?
I have just got a pay as you go sim, downloaded the EE app and created an account. I have tried everything and I cannot get the mobile number to link to my account. I’m constantly getting this error. I have tried suggestions from other posts, logging...
Hi, I got my first EE sim when I first arrived from the States. It worked flawlessly for a month or so I was here. I went back and have come back to London this year again and I still have the sim and the number. I tried to top up at the airport and ...
Hi can anyone explain how to buy a subscription pack before leaving the UK? My packs renew automatically every month and so I cannot see the option of buying a new pack on my account. EE website says: If you’re a Subscription Pack customer, make sure...
Hello I want to add data 10 GB) for 13 Pounds. I see 5 GB IS 20 Pounds .. I don’t understand and is 10 GB for one day only ?
