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Broadband cut off
Got behind in payment. Once realised I paid. This was 2 weeks ago. Today I wake up to find my broadband cut off. I've called and the system is rubbish, I can't get through to anyone. It says broadband suspended because I need to pay - press to pay an...
Apple Music Subscription not available through EE
I have added Apple Music as my inclusive extra on my EE plan.I have has 4 different phone calls with EE and the support team are struggling to solve the issue. I was referred to Apple on two occasions, having being told that it is an EE problem, due ...
Trying to add at tech deal "You’re not eligible at the moment." error message !
I am in my third 12 month SIMO contract with EE, same number etc. Negotiated a new deal in March.I am trying to buy a tech bundle, a TV +TNT, the option to add to my bill sasy "You’re not eligible at the moment."I tried just the TV and other tech, a...
Xbox game pass still subscribed after account cancellation
Hi,I left EE some time ago (well over a year) and today I discover on my Xbox that game pass is still present.I'm unable to cancel this via Microsoft and my EE account has no active service and shows errors in places.How can I get this cancelled full...
Resolved! I NEED to speak to someone at EE......how do I actually get to speak to a person
I NEED to speak to someone at EE......how do I actually get to speak to a personThank you, Nicola
I have received my sim card but isn't my old number
Hi 2 days ago I have received my sim card but isn't my old number i have received text sms from EE transfer old number on 6am 15/05 i don't know why?
Resolved! Leaving EE
HiIm looking to leave EE and wish to switch without phone number on my Samsung Chromebook, how do i do that? Ive already got a pac for my mobile and switched but dont need one for my Chromebook.
EE unlinked
My EE app is saying that I need to link a device, this wasn’t happening a week ago and it’s really inconveniencing me. I’m a University student and I can’t see how much data I have less due to this!! This is extremely frustrating!!
Roaming phone calls in Australia
I've been unable to get make or receive calls (but can receive text messages) on EE roaming since before Christmas in Australia - my wife on T-Mobile/EE also has the same issue, she was able to make occasional calls but that stopped too.Spoken with E...
Speak to a real person
EE seem very proud to announce that they've been the best provider for x number of years but the customer service is indescribably bad. I know real people cost money but if you want to be considered the best mobile provider a 'bot' is not the way to ...
