If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Have paid into my account but we still saying I have to pay in to make calls or texts.??
I'm unable to use any mobile data on my EE PAYG SIM. Following an emergency, I tried to connect to data just for a split second until an urgent message showed as sent, I had £4.80 of credit on the SIM (more than enough for what I was trying to do) wh...
Hi all, I recently lost my phone which had a pay as you go EE sim card in. I have since purchased a new phone with another EE pay as you go sim. Is it possible that I can get my old number back? Im having trouble signing in to emails etc on the new p...
Hello,I have a sim card from my friend from UK. I bought a PIN code to recharge the sim but if I send any message to 150 I get "Send Failed" error. I tried to call 150 but without any success. I have signal, I am able to receive sms but can not send ...
hello i am wanting to switch to ee sim card but it’s not letting me get a sim card how can i order just the sim please
Hi, i want to topup my my data allowance
Hi, my mobile number has been disconnected just yesterday and it doesn’t seem I can top it up. Can someone from a support team help me
Hi, so today i topped up £15 on EE and its went into credit, i have tried transferring it into data by previous responses but nothing has been working just asking me to pay an additional 15 pounds to the pack,Is there any different way i can change m...
I was just talking to Daniel on the forum and got disconnected
