If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
i have had my ee account for many years and have earned just short of 15gb extra which is great! however, this whole month i have been randomly getting messages that say “Hi from EE. You've used all your data for Free data boost which renews on . To ...
I made a recharge on 11/07/23 on my cell phone xxxxxxxxxxxxx for 15 pounds, but I can't see the data package. It appears that I have 15 pounds of balance, but zero in my data package, and when I try to add a data package the credit card already regis...
Hello I popped my new simcard into my phone and paid £15 top up for 50gb data and unlimited minutes and calls, via credit card ending in 5491 and no credit or subscription pack has been credited. I've reset my phone and waited 48 hours...
How can I activate my internet Data pack by Pin number which I brought by 15£ for 50GB?
Hi everyone. On my account page, in the Do More section, I see te following information, stating I can use Apple Pay and other ways to top up. But when I follow the "Visit page" link, the only payment method I can see is by card. Where are all these ...
Hi I have recently moved to australia and before I did I changed to pay as you go so that I can keep my uk number. I can't call out or send a text I have £5 on it and I'm at risk of losing my number. Please helpThanks Lucy
Hello. I have question about roaming. I've been using Pay as you go for two months. And I'm going to travel to the Netherlands this week.So my question is All I have to do for roaming is turning on my phone roaming activation and top up enough money?...
Tried the same sim card in 2 devices and get no service. it registers that there is a sim card so I dont understand
hiI topped up my mothers mobile phone and still when you ring the message you get is this number is not accepting calls help why is this. i thought it was because it had run out of 'juice and money' but charged and has money. I can get no sense out o...
I recently brought an EE PAYG SIM. On my device it says I have 4g but nothing is loading…. The phone is an iPhone 13 Pro which I originally brought from EE on a pay monthly contract. I then took a sim only deal with another provider as it was cheaper...
