Hi @Davidbirks
Welcome to the Community.
I'm sorry to hear you're struggling to top up right now, and we'll do our best to help point you in the right direction.
Are you logged into your online account or EE app, and this isn't loading?
Have you tried to use our Payment link as well?
See our help page👉 How to top up a pay as you go mobile for step by step instructions and ways to do this.
Linzi
