Contract ended now I want to swap to PAYG

[Grooster]

Hi,

My contract finished a couple of months ago and I’m still paying £60 ish a month just for the sim.

My phone is still only 2 years old so not bothered about swapping it so I just want to swap over to PAYG. I want to keep my number but don’t want a sim with a contract just so that I’m not tied in if I want a new phone in the future.

The EE website won’t allow me to use the upgrade feature to change onto PAYG only to upgrade to a new phone contract or a sim contract.

Is there a way to do this online.

I can’t even get to see sim PAYG deals once I’ve logged in. It’s as though they really don’t want me to see them.

Thanks

[XRaySpeX · Accepted solution]

Not online. You need to call CS & cancel your contract by giving 30 days notice & at the same time ask for it to be moved to PAYG.  You keep your SIM & no. ; just the plan on it is changed to PAYG.

[bristolian]

---

@Grooster wrote:

My phone is still only 2 years old so not bothered about swapping it so I just want to swap over to PAYG. I want to keep my number but don’t want a sim with a contract just so that I’m not tied in if I want a new phone in the future.

---

A SIM-only plan does not prevent you from doing this. If you change to a SM-only plan, you can still upgrade back to a phone-plan at any time.

The minimum contractual term ties you only to EE's network, not to the specific plan.

[a11an5garcia]

How many mins, text and data do you get by default when they migrate you to PAYG?

[Katie_B]

Hello @a11an5garcia. 

Welcome to the community.

This will depend on what pack you purchase. 

Katie