Mobile Services

SOS MESSAGE

I added the roam abroad pass onto my phone and I have landed in Australia today. I have an SOS message at the top right of my phone and can’t get any service. I am unable to call you either. I have tried switching it on and off, data on and off etc b...

My sim card is not working in India

I am currently in India and trying to get network here, I have tried everything. The network is out since yesterday. I need to Log in into my University account and for that i need an OTP that i am not able to receive because i have no range. Kindly ...

I cannot text 65555

I am trying to text to Dogs Behaving Badly, I keep getting a message to inform me I am not allowed.

SIM Card Was Working Fine, Now Says No Internet Connection

I have been in Italy for a week using my EE SIM card just fine. Then I suddenly got a 'No Service' notification. At first I thought it was because TIM Italy, the local network my SIM was connecting to, went down. But now I see I am reconnected to T...

Re: Roaming not working

I am logged in my EE account, just activated my sim card in Romania and the "Parental & data controls" or Romaning activation options don't show in the app.

Data roaming upgrade

I am visiting my daughter in NZ and need to add a data roaming package but cannot receive any texts or calls. WiFi calling isn't working. I have a galaxy A51. Please advise.

Absolutely no mobile service

I paid for the subscription and have a lot of data left but I can't use the mobile service anywhere. I can't call or go online when im out. Really need help with this.

Roaming stopped abroad abruptly

Hello. I’ve been in Italy working for two months and have used my uk number for roaming etc. last night it stopped working abruptly and only works when I’m on work Wi-Fi, my plan says I am fine for roaming but calls etc. aren’t going through when out...

Resolved! Why can't I buy a package for 30 pounds?

Resolved! no service abroad

how to sort out - no service abroad - it worked always very well but suddenly no service - iPhone 6s - thanks to all can help

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