ROAMING PASS

MumB
Visitor

I am already in USA and want to add a monthly  ROAMING PASS. How can I do it. Can't phone or text on my current deal.

1 REPLY 1
bristolian
EE Community Star
EE Community Star

Does your phone show coverage indicators of a US network? From your description, I suspect it doesn't - and if so, your current deal has nothing to do with this.

What I suspect you've not done is enable international roaming before travelling abroad - this prevents your phone connecting to foreign networks and will cause the symptoms you describe. Did you text ROAMING to 150 before leaving the UK?

If not - you will need to contact EE CS from another working phone, or use a VoIP service such as Skype, to request international roaming is enabled. If you want to add a billing add-on such as the Roaming Pass, you can request that at the same time - but the lack of a billing add-on will just impact on your costs, not your ability to roam.

This advice all presumes you are on pay-monthly and not PAYG.