Mobile Services

Re: Connection

Hi, im abroad in italy and i turned on roaming before my jurney and im asking why i dont have internet?? I have to use wifi from another people all the time… why im paying for this?? If its not working?? 

frustrating

I am unable to receive text messages. I don't have access to the internet outside of wifi. How do I get this rectified?

Would anyone know how to turn on roaming outside uk , unable to receive txt mess

USA reception issue

I do not have reception in USA, and becouse of that I can not even contact EE to sort this issue out. how can I upgrade my plan and be able to male a calls and use a data from usa? 

txting issue

Still using temporary number When txting,but when calling I’m on my old number which I kept when changing contract

I pay 500 min in london uk and is not working dubia

Roaming - being charged but iPhone can’t call or use data

Run out of ideas… being billed to roam but can’t make calls or receive data in Spain Went to an EE shop, they said nothing wrong with phone but abroad and can’t call again…any ideas? 

Lost phone connection

I am abroad my phone worked for two days but now has stopped I have coverage I get a message saying the owner of the account has barred calls. I have roaming and there isn’t a cap on the account. There is another phone connected to the account and th...

SIM card not working

I am in Thailand. I am on a pay monthly contract. I have a dual SIM phone which has always worked with 2 Sims. My EE sim has stopped working. I am not returning to the UK for 3 months. I need to be able to receive urgent texts