No operator in the USA, hence no access to roaming

AnneB3
Explorer

Hello,

While in other countries I never had issues, I don't have access to roaming at the moment - in USA West coast (Seattle).

I tried multiple times, both in auto-select (saying Operator/No services) and in manual selection (none of the operators showing is working).

Any idea how to resolve?

 

Thanks 

 

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @AnneB3 

Thanks for coming here. 

Are you with us on pay as you go or pay monthly? 

Do you have any signal showing? 

Leanne. 


@Leanne_T wrote:

Hi @AnneB3 

Thanks for coming here. 

Are you with us on pay as you go or pay monthly? 

Do you have any signal showing? 

Leanne. 


Hello,

I'm on monthly and no signal is showing. A few networks are showing (e.g. T-Mobile 4g) when I switch to manual but when I select the given operator it then errors.

Anne

Christopher_G
EE Community Support Team

Hi @AnneB3 

What kind of phone are you using?

Chris